Fintech Card

Hace 2 días

madrid, comunidad de madrid, España Uplift People Consulting Jornada completa

Uplift People Consulting is seeking a Customer Service Specialist – L1 in Madrid to support customers using a global card issuing and embedded finance solution. You will handle onboarding and day-to-day product usage, resolve queries and escalate complex cases to L2/L3 as needed.

In this fast-growing fintech environment, you will work with cross-functional teams, contribute to FAQs and onboarding materials, and help improve customer experience by tracking response and resolution times and