3pl Account Manager
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In this role, you will oversee strategic relationships with multiple 3PL providers to help them scale and improve profitability within Glovo’s Spanish marketplace. You’ll leverage data to optimize fleet performance, drive tool adoption, and ensure high-quality service levels through contracts and cross-functional collaboration. The role is high-visibility and data-driven, offering impact on marketplace health and partner economics. You will work closely with Strategy, Data, and Ops to design local initiatives that unlock growth.
ResponsabilidadesOwn and manage relationships with 3PL providers as the primary business partnerAnalyze fleet KPIs to increase order volumes and improve partner profitabilityOnboard and promote Glovo tech, features, and processes to partnersManage contracts and SLAs, including commercial renegotiationsCoordinate with Billing, Pricing, Legal, and Ops to resolve issues quicklyTranslate data into actionable local initiatives with the Strategy & Data teamRequisitos principales2 years of experience in Account Management, Operations, or Consulting (delivery, e-commerce, or logistics preferred)Strong commercial & negotiation skillsAnalytical mindset xhfqzwm with KPI tracking experienceProactive and ownership-driven with comfort navigating ambiguityTech-savvy with dashboard tools (e.
G., Google Sheets, Looker)Native/Fluent Spanish and high working proficiency in EnglishNegotiation and trust-buildingAnalytical thinkingProactiveness and ownershipCross-functional collaborationGoogle SheetsLooker
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