Digital Payments Associate Manager

Hace 4 horas

Madrid, Madrid, España Radisson Hotel Group Jornada completa
Experteer Overview In this role you will support and optimize the LHG/RHG digital payment platform, ensuring stable, secure processing across channels. You’ll collaborate with PSPs, acquirers and internal teams to resolve incidents, support integrations, and drive continuous improvements. Your work will enable reliable payments and a seamless guest experience within a digitally transformed hospitality ecosystem.
Compensaciones / Beneficios
- Support day-to-day technical operations of the LHG digital payment platform to ensure stable and secure processing
- Serve as technical resource for payment topics including flows, integrations, reconciliation and issue resolution
- Investigate and resolve payment incidents, transaction failures and integration issues with internal teams and external vendors
- Coordinate with PSPs, acquirers and payment orchestration platforms to maintain reliable integrations
- Monitor payment system performance and contribute to stability and transaction success improvements
- Collaborate with development, product, finance and compliance on payment initiatives and operations
- Assist onboarding, testing and certification of new payment methods and providers following PCI DSS, 3DS and tokenization standards
- Maintain technical documentation (configurations, workflows, integration details, procedures)
- Provide ideas for platform improvements from operational experience and stakeholder feedback
- Keep up to date with payment technologies, regulatory changes and industry best practices
- Participate in testing, deployment and operational readiness activities for payment enhancements
- Contribute to continuous improvement initiatives in payment operationsResponsabilidades
- 5+ years of experience with digital payment solutions or eCommerce payment platforms
- Experience with PSPs, acquirers or payment orchestration platforms
- Understanding of payment lifecycle concepts (authorization, settlement, reconciliation, 3DS, tokenization)
- Experience with APIs, middleware or enterprise integration platforms
- Experience with SAP integrations is an advantage
- Knowledge of SAP TMS for Hotels is an advantage
- Experience with Adyen, Stripe or similar payment platforms is preferred
- Experience supporting B2C payments; B2B payments is a plus
- Strong analytical and troubleshooting skills and cross-functional collaboration
- English fluent; French an advantage
-

Location:
Madrid, Spain (relocation required)
- University degree in Computer Science, Information Systems, Business Administration or related field
- Travel up to 20%Requisitos principales
- up to 53% off hotel stays
- minimum 30% off for friends u0026 family
- exclusive discounts on breakfast, food u0026 beverage, spa
- global employee rates
- local perks and rewards
- inclusive, supportive workplace culture