Tech Support Engineer: Troubleshoot, Guide

OverviewAs a Tech Support Engineer at Fever, you will be the first contact for platform incidents, diagnosing issues and deciding when to escalate. You will collaborate with Engineering, Product, and QA to keep operations smooth, guiding teams through incident handling and process improvements. By month six you will lead incident management, mentor others,...

About AVEVA AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by...

Kidde Global Solutions in Madrid is seeking a Technical Support Specialist to deliver high-quality technical assistance for Aritech security systems, including intrusion, access control and video solutions. The role covers installation, configuration, operation, and maintenance with a strong focus on customer satisfaction.The position requires deep technical...

Nutanix in Barcelona is seeking a seasoned technical support professional to join our EMEA Technical Support (SRE) team. You will provide hands-on support for Nutanix’s HCI solutions, diagnose complex issues, and collaborate with development engineering to ensure customer success. The role offers a hybrid setup with three days in the office, requires...

Factorial HR seeks a Technical Support & Data Operations Engineer to bridge Customer Experience and Core Engineering. You’ll diagnose, troubleshoot, and fix bugs in Ruby, Python and Java, then pivot to data tasks ensuring data integrity and smooth migrations. You’ll work with sensitive HR and payroll data, automate repetitive tasks, and collaborate...

SAS, a leader in analytics software, invites a Technical Support Engineer to join our Hybrid Madrid team. You will provide technical support for SAS 9 and SAS Viya, helping customers troubleshoot complex programming and deployment challenges. You will diagnose and document issues across Base SAS, CAS, Python, R, Lua, and SQL, and collaborate with R&D,...

Application Support Engineer II (Dev & AI Tech Enthusiast) We are looking for an Application Support Engineer II with a developer's mindset and a passion for AI-driven efficiency—someone who looks at a Tier‑2 bug and wants to read the source code to understand why it broke. Based in our Valencia hub, you will act as the crucial technical bridge between...

Markem-Imaje is seeking a Field Service Engineer to join our technical service team in Spain, delivering high-quality support to local customers from a remote base. You will perform pre-installations, installations, maintenance, and provide on-site and remote training, ensuring accurate service reports and billing information.You will collaborate with the...

Nonius, a leading provider of Guest Technology Solutions for the hospitality industry, is seeking a Support Engineer with networking experience for Spain and worldwide groups. This full-time, on-site role is based at our Madrid office.You will diagnose hardware, software, and network issues, monitor SLA compliance, manage tickets with...