Technical Account Manager
hace 2 semanas
Technical Account Manager – AECO (German‑speaking) Autodesk Customer Success is seeking a highly motivated technical expert to help our customers optimize their product investment and achieve measurable business outcomes. Position Overview We are looking for professionals with Architecture, Engineering, Construction and Operations (AECO) experience to support a broad range of technologies in large‑scale enterprise environments. The role works closely with medium and large enterprise customers worldwide, joining the Technical Adoption and Success group within the Customer Technical Success team. The Technical Account Management group owns the customer support experience and is responsible for ensuring technical success, driving growth and customer delight.
Responsibilities
Establish and maintain working relationships with customers as a technical advisor, coordinating with the Customer Success Manager (CSM) and Technical Adoption Specialist (TAS) to execute customer success plans and ensure best‑in‑class experience. Prioritize and handle escalations of critical issues while monitoring service‑level compliance. Provide technical assistance and recommendations for enterprise customers based on data analytics. Adopt a problem‑management approach to identify opportunities for improvement initiatives.
Partner with customers’ IT and design groups to ensure successful installation, licensing, and performance of Autodesk cloud and desktop applications. Deliver coaching sessions that support the customer success plan and increase adoption. Proactively engage customers through regular support case reviews, software performance assessments, and alignment of technical insights with customer objectives. Manage key events such as major upgrades.
Minimum Qualifications Bachelor’s degree or equivalent experience in Architectural, Civil, or Construction Engineering. Minimum 5 years’ experience supporting or using Autodesk AECO products (especially Revit) and cloud services for large enterprise clients in a professional services role. Strong analytical skills and experience troubleshooting in an enterprise environment. Expert knowledge of workflows and data exchange.
Experience
delivering presentations. Ability to manage multiple projects simultaneously and set appropriate priorities. Strong communication skills in English and German; fluency in both languages required. Additional European languages are a plus.
Preferred Qualifications Excellent communicator who builds relationships at all levels and takes initiative. Ability to present technical information to live or virtual audiences. Technical consulting experience and/or technical project delivery experience with large, demanding clients.
Experience
with Autodesk Construction Cloud and Autodesk Revit. Position Details Seniority Level: Mid‑Senior Employment Type: Full‑time Location: Castelldefels, Catalonia, Spain #J-18808-Ljbffr
-
Technical Account Manager
hace 2 semanas
Barcelona, España Arsys A tiempo completoTechnical Account Manager (Cloud & Infrastructure – Technical Focus) Are you a Technical Account Manager with a strong technical background who enjoys working close to infrastructure, architecture, and complex problem-solving? At Arsys (part of the IONOS Group), we are looking for a technically focused TAM (≈70% technical / 30% client‑facing) to help...
-
Technical Account Manager
hace 2 semanas
Barcelona, España Yokoy A tiempo completoTechnical Account Manager (German speaker) Join to apply for the Technical Account Manager (German speaker) role at Yokoy At Yokoy, our vision is simple: empower companies to save money on every dollar they spend. We’re shaping a future where businesses handle their finances efficiently, securely, and compliantly – minimizing manual effort through the...
-
Cloud Technical Account Manager — Strategic Client Partner
hace 2 semanas
Barcelona, España arsys EN A tiempo completoA leading IT solutions company in Spain seeks a Technical Account Manager (TAM) to act as a primary technical contact for customers. The ideal candidate has experience in technical account management and strong knowledge of cloud computing and systems administration. You will coordinate technical projects, ensuring quality service delivery, while identifying...
-
EMEA Senior Technical Account Manager — Strategic Solutions
hace 2 semanas
Barcelona, España Veriff A tiempo completoA technology solutions company based in Barcelona seeks a Senior Technical Account Manager to manage EMEA accounts.Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado.This role requires leading complex technical engagements and driving customer success from integration to full...
-
EMEA Senior Technical Account Manager — Strategic Solutions
hace 2 semanas
Barcelona, España Veriff A tiempo completoA technology solutions company based in Barcelona seeks a Senior Technical Account Manager to manage EMEA accounts. This role requires leading complex technical engagements and driving customer success from integration to full adoption. Candidates should have 6+ years in technical account management for a SaaS company, with strong client management and...
-
Technical Account Manager: Drive App Growth
hace 2 semanas
Barcelona, España Appodeal, Inc. A tiempo completoA leading AdTech company in Barcelona seeks a Technical Account Manager to support mobile app developers with SDK integration and technical challenges. The role involves performance analysis and collaboration across teams to enhance revenue opportunities. Ideal candidates will have experience in a technical support role, hands-on mobile development skills,...
-
Technical Account Manager – Hospitality Tech
hace 2 semanas
Barcelona, España Shiji Group A tiempo completoA global technology company in Barcelona seeks an experienced Technical Account Manager to support major account customers. The role involves technical ambassadorship, troubleshooting, and collaboration with internal teams to meet customer needs. Candidates should have at least two years of experience in the hospitality industry, a strong understanding of...
-
Technical Account Manager
hace 1 semana
Barcelona, España Jordan martorell s.l. A tiempo completoTechnical Account Manager (TAM) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our...
-
Technical Account Manager POS
hace 2 semanas
Barcelona, España Shiji Group A tiempo completoCompany DescriptionShiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest...
-
AI Projects Technical Account Manager — Hybrid Role
hace 2 semanas
Barcelona, España Hyperproof A tiempo completoA European deep-tech leader is seeking a mid-level Technical Account Manager to oversee client relationships in Barcelona. The role involves managing ongoing AI projects, ensuring successful delivery, and identifying new business opportunities. Candidates should have experience in a technical environment, ideally in ML or AI. This position offers competitive...
