Technical Account Manager
hace 14 horas
Technical Account Manager (Cloud & Infrastructure – Technical Focus) Are you a Technical Account Manager with a strong technical background who enjoys working close to infrastructure, architecture, and complex problem-solving? At Arsys (part of the IONOS Group), we are looking for a technically focused TAM (≈70% technical / 30% client‑facing) to help our customers get the most out of our cloud and hosting platforms. This role is designed for TAMs who want real technical depth, strong ownership, and close collaboration with engineering teams—while still playing a strategic role for the customer. What you’ll do As a Technical Account Manager, you will be the primary technical point of contact for a portfolio of customers, ensuring the stability, performance, and evolution of their cloud environments. You will bridge customer needs with internal technical teams, leading the technical side of the relationship. Main responsibilities 1. Technical ownership & escalation management Act as Technical Account Manager for cloud and hosting customers. Manage and coordinate complex technical incidents and escalations, including root cause analysis and follow‑up. Work closely with Engineering, SRE, and Support teams to ensure effective resolutions. Oversee infrastructure changes, maintenance activities, and corrective actions. 2. Technical advisory & architecture alignment Gain a deep understanding of customer architectures. Proactively propose technical improvements related to performance, availability, security, and scalability. Participate in technical reviews, capacity planning, and technical roadmaps. Ensure solutions follow best practices and technical standards. 3. Client‑facing technical coordination (≈30%) Clearly communicate technical decisions, impacts, and action plans. Translate business requirements into concrete technical solutions. Support small to mid‑sized technical projects (migrations, upgrades, optimizations). Maintain technical documentation and follow‑up plans with customers. What we’re looking for Required 2+ years of experience as a Technical Account Manager or in technical roles with direct customer interaction. Solid knowledge of cloud infrastructure (IaaS, virtualization, networking, storage), high availability, backups, and basic security concepts. Experience managing incidents, changes, and technical escalations. Strong technical communication and organizational skills. Nice to have Experience with cloud providers (AWS, Azure, GCP, or others). Background in L2/L3 support, system administration, engineering, DevOps, or technical consulting. Professional English (additional languages are a plus). Interest in growing into Senior TAM or Cloud Architect roles. Work on large‑scale cloud infrastructure with real customer environments. Competitive salary and benefits package. Continuous technical training and certifications tailored to your career path. Clear technical career progression. Collaborative, pragmatic, and quality‑driven engineering culture. Company‑wide and team events twice a year. Join us and shape the future of our customers’ cloud platforms as a technically driven Technical Account Manager :) Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology Industries IT Services IT Consulting Telecommunications Get notified about new Technical Account Manager jobs in Barcelona, Catalonia, Spain. #J-18808-Ljbffr
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Technical Account Manager
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Barcelona, España Jordan martorell s.l. A tiempo completo**Technical Account Manager** **Barcelona** **Barcelona, Catalonia, ES**: Luna Media specializes in innovative ad monetization solutions for publishers. By leveraging our cutting-edge technology, data, and expertise, we empower publishers to optimize their revenue streams while allowing them to focus on creating engaging content. We pride ourselves on...
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Barcelona, España arsys EN A tiempo completoA leading IT solutions company in Spain seeks a Technical Account Manager (TAM) to act as a primary technical contact for customers. The ideal candidate has experience in technical account management and strong knowledge of cloud computing and systems administration. You will coordinate technical projects, ensuring quality service delivery, while identifying...
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Barcelona, España arsys EN A tiempo completoA leading IT solutions company in Spain seeks a Technical Account Manager (TAM) to act as a primary technical contact for customers.Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.The ideal candidate has experience in technical account management and strong knowledge of cloud computing and systems...
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Technical Account Manager
hace 6 días
Barcelona, España Taphandles Cerviteca SL A tiempo completoAbout the RoleSolicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.Taphandles Cerviteca SL — the European subsidiary of Taphandles LLC (USA) — is hiring an entry-level Technical Account Manager to join our growing team in Barcelona.We design and manufacture custom beer fonts and...
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Technical Account Manager- Kubernetes
hace 1 semana
Barcelona, España arsys EN A tiempo completoWe offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies.Las cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a...
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Barcelona, España Veriff A tiempo completoA technology solutions company based in Barcelona seeks a Senior Technical Account Manager to manage EMEA accounts.Obtenga más información sobre este puesto leyendo los detalles a continuación y luego envíe su solicitud para ser considerado.This role requires leading complex technical engagements and driving customer success from integration to full...
