CRM Operations Manager

hace 7 días

Barcelona, España IGAMINGHUNT A tiempo completo

We are looking for CRM Operations Manager to join a fast-paced marketing environment and take ownership of CRM execution across global B2B and B2C brands. This position focuses on building scalable, data-driven customer engagement journeys using leading CRM platforms and real-time event tracking systems.The role is based in Valencia, Spain (relocation is supported by the company).Responsibilities:Execute and continuously optimize lifecycle journeys, one-off campaigns, and automated flows via email, SMS, and push channelsMonitor Kafka event data using Coralogix to detect and resolve data flow issues impacting CRM campaignsBuild and maintain dynamic audience segments to enable highly personalized communicationCollaborate with CRM, Product, and Data teams to align infrastructure, logic, and deliveryOwn QA, error monitoring, and platform testing to ensure flawless executionSupport configuration of promotional logic and bonus mechanics based on deposit size, expiration, and wagering criteriaConduct regular audits of campaigns to ensure high deliverability, performance, and relevanceMaintain an organized template and snippet library to streamline campaign creationTroubleshoot journey errors and collaborate with senior team members on resolutionContribute to performance tracking, A/B test reporting, and campaign analysisRequirements:2–5 years of experience in CRM, marketing operations, or retention, preferably in iGaming / gambling industryHands-on experience with CRM platforms such as Symplify, Optimove, Customer.io, or similar toolsSolid understanding of customer lifecycle marketing, segmentation strategies, and personalizationComfortable working with data tools—knowledge of Power BI, Postman, or Coralogix is a plusMeticulous attention to detail and a structured, organized approach to operational tasksProactive and eager to work with complex systems, always looking for ways to improve workflowsStrong communication and time management skills with the ability to manage multiple priorities effectivelyUpper-intermediate level of proficiency in EnglishWhat’s in it for you:Opportunity to work on global CRM programs with real customer impactComprehensive relocation package (in case of relocation to Valencia)Paid annual leave & sick leaveCollaborative work environment with cross-functional exposureRoom for growth in both technical and strategic CRM expertiseFlexible work structure with the ability to contribute to high-performing engagement teamsBe at the center of a fast-evolving CRM tech stack and marketing automation ecosystem #J-18808-Ljbffr

  • CRM Operations Manager

    hace 7 días

    Barcelona, España IGAMINGHUNT A tiempo completo

    We are looking for CRM Operations Manager to join a fast-paced marketing environment and take ownership of CRM execution across global B2B and B2C brands. This position focuses on building scalable, data-driven customer engagement journeys using leading CRM platforms and real-time event tracking systems. The role is based in Valencia, Spain (relocation is...

  • Business Analyst

    hace 5 días

    Barcelona, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Business Analyst / Project Manager that would like to collaborate with one of the top global pharmaceutical companies.**: **Responsibilities**: Project manager and Business Analyst for internal Project - Our project has the goal of optimizing the service operations process and supporting systems to reduce operational...

  • CRM Operations Lead

    hace 7 días

    Barcelona, España albelli-Photobox Group A tiempo completo

    Are you a CRM lead who thrives in an e-commerce setting with people and project management experience? Then albelli and Photobox Group might just be looking for you! **About us** We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more. We create JOY by...

  • Go-to-Market Operations Lead: Strategy, Data

    hace 2 semanas

    Barcelona, España jameda GmbH A tiempo completo

    A leading healthcare solutions firm is seeking a Senior Go-to-Market Operations Manager in Barcelona. This role involves optimizing product market entry strategies and working with various teams to enhance operational effectiveness. Ideal candidates will have over 5 years of experience in project management and strong skills in data analysis and CRM tools....

  • Order Operations Manager

    hace 7 días

    Barcelona, España Graitec A tiempo completo

    About Graitec Group: Join our Graitec family and you’ll have an opportunity to make an impact, whilst being at the forefront of technology innovation, working with architectural, engineering, construction and manufacturing customers to empower projects that deliver real-world benefits across the globe. About the Team Hiring: The Order Operation team...

  • Sales Operations Manager

    hace 2 semanas

    Barcelona, España Körber AG A tiempo completo

    Overview Sales Operations Manager (m / f / d) Location : Spain / Barcelona Körber - Sales & Operations Team We are looking for a Sales Operations Manager to drive efficiency data-driven decision making and strategic alignment across our global sales operations. You will analyze and optimize sales processes provide actionable insights through data and...

  • CRM Manager

    hace 5 días

    Barcelona, España WorkMotion A tiempo completo

    If you love data-driven decisions, sales processes and constantly think about improving them and enjoy working with several different teams to achieve the sales team's goals, then this job is for you! You'll be directly responsible for managing our CRM, assisting the Head of Sales with scaling the sales team's processes as it's growing and making a direct...

  • Operations Manager

    hace 1 semana

    Barcelona, España Merlin Digital Partner A tiempo completo

    Somos** Merlin Digital Partner**, una consultoría** líder en la captación de talento IT & digital** con más de 10 años de experiência. Hemos escalado grandes referentes del sector como** Wallapop, Glovo, Banc Sabadell o Factorial**, entre otros. Enfocados en **humanizar y agilizar los procesos de selección**, nuestro objetivo es transformar empresas...

  • Partner Operations Manager

    hace 2 semanas

    Barcelona, España TravelPerk A tiempo completo

    **About Us** TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside...

  • CRM Manager

    hace 2 semanas

    Barcelona, España Neotalent Conclusion A tiempo completo

    ¿Quiénes somos?: Neotalent Conclusion es una de las mayores especialistas del mercado ibérico en captación y gestión de talento informático y de ingeniería. Como parte del grupo neerlandés Conclusion, que se compone por un ecosistema de 25 empresas y 3.600 empleados, nos centramos en aumentar la capacidad tecnológica de nuestros clientes y acelerar...