Customer Success
hace 2 semanas
Customer Success - Value Management Sr AdvisorAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.YOUR FUTURE ROLEWithin SAP Signavio’s Value Management Team, you will be responsible for defining and driving strategic and value-based approaches while engaging with strategic customers from SAP’s premium segments. You will act as a trusted value and transformation advisor (post sales) for assigned customers, guiding them along SAP Signavio’s customer engagement model to reach their business goals and ensure value realization.To thrive in this role, you are someone who appreciates hands-on consulting-style work, value delivery, close collaboration, open communication, and feedback.Overall duties within SAP Signavio’s Value Management team include, but are not limited to:Drive Value Preparation activities:Align with customer on strategic priorities and value drivers. Establish the bridge between customer’s strategic value drivers & how SAP Signavio can support delivering those.Identify Value Potential:Discover potential initiatives leveraging SAP Signavio. Drive Value Quantification, Qualification & Initiatives Prioritization with the customer, focusing on short term and long-term value strategies.Accelerate Value Delivery:Drive Value workshops with the customer focusing on pattern & root cause identification. Support the customer in establishing action plans to realize the value identified. Establish a clear monitoring & target realization methodology with the customer. Continuously monitor, report & communicate value realized & adjustments to the customer portfolio roadmap.Support Value at Scale:Provide continuous feedback to Product & Engineering to enhance the product & increase adoption at our customers.To be successful, you bring the following skills and experience:5+ years of Business Consulting experience (beyond technical implementation) and experience in Value Management / Advisory.Practical experience in Continuous Improvement and Lean/Agile methods and process expertise.Deep knowledge and practical experience in data-driven Business Process Management (BPM) and/or Process Mining.Expert knowledge on process automation, mining, and management technology (SAP Signavio or competitor solutions).Practical experience in value-driven transformation approaches from value identification to realization.Experience in Client Relationship, Stakeholder, and Change Management.Project Management Experience, able to drive different project portfolios across customers.Practical experience in setting up holistic E2E Value Driven Approaches at customers is an asset.English Fluency is a must – German language is a plus.Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. SAP has evolved to become a market leader in end-to-end business application software and related services. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.We win with inclusionSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.EOE AA M/F/Vet/Disability:Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.Requisition ID: 408171 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
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Customer Success Specialist
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo Customer Success SpecialistPublicada: 08.11.2024. Actual hasta: 25.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...
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Customer Success Manager
hace 2 meses
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 2 meses
España Clarivate Analytics A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 2 meses
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 2 semanas
España ServiceMax A tiempo completoOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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Customer Success Manager
hace 4 semanas
España Arena A tiempo completoOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...
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Customer Success
hace 3 semanas
España Marlex A tiempo completoDesde Marlex Great People estamos colaborando con una importante empresa ubicada en Barcelona (cerca de la zona de La Sagrera), especializada desarrollar software de gestión (ERP i CRM) para clientes del sector deportivo. Actualmente, la empresa se encuentra en pleno momento de crecimiento, y quiere incorporar **un/a CUSTOMER SUCCESS & SUPPORT** en su...
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Customer Success Specialist
hace 1 mes
España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist
hace 1 mes
España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Sr Customer Success Manager
hace 1 semana
España SAS - Global A tiempo completoJob DescriptionSr. Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Customer Success Manager
hace 2 meses
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 3 meses
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Team Lead
hace 4 semanas
España Orbidi A tiempo completoSobre nosotros:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a nuestra...
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Customer Success Team Lead
hace 1 semana
España Orbidi A tiempo completoSobre nosotros:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a nuestra...
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Customer Success Manager
hace 3 semanas
España mytraffic A tiempo completoIn the middle of a scale-up phase, Mytraffic’s Customer Success team is structuring and growing as part of the global Revenue Team. In this context, we are recruiting our next Customer Success Manager.You will work in a team of 15 Customer Success Managers and report to a Lead CSM, Ismail, under the Head of Customer Success, Adei.The team will keep growing...
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Sr Customer Success Manager
hace 1 semana
España SAS A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 3 semanas
España SAS Institute Inc. A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 2 meses
España SAS A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
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Customer Success Manager
hace 2 meses
España Cobee A tiempo completoAbout Us & Our Culture We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the...
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Customer Success Manager
hace 2 meses
España OpenNebula Systems A tiempo completoFor over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds. If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading,...
