Accommodation Connectivity Specialist

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We're seeking an experienced Accommodation Connectivity Specialist to join our Accommodation 3PP + Connectivity team in Barcelona (Hybrid) to own the relationship with an assigned portfolio of connectivity partners, grow these relationships and ensure best in class performance, working hand in hand with the rest of the commercial teams and Product teams.

Why eDreams ODIGEO

We’re the world's leading travel subscription platform.

• We pioneered Prime, the first and largest travel subscription programme, which has topped over 7.8 million Prime members since launching in 2017.
• Millions of customers every year across 44 markets – 5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo
• More than 100 million searches per day on our websites - more than 6 billion AI daily predictions
• Over 1,700 employees – More than 60 different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others—compounded by industry-leading flexibility features and exclusive, member-only benefits. This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter, hyper‑personalised service and comprehensive travel experience globally to its members.

What you will do

As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Connectivity Specialist in the Accommodation 3PP + Connectivity you will be in charge of:

• Own the relationship with our existing assigned connectivity partners to foster long lasting partnerships that support eDreams’s inventory strategy and overall objectives. This is to be achieved through regular communication with the partners.
• Monitor daily the technical performance of the assigned connectivities, proposing and implementing the action plans based on the analysis of the performance indicator. Work with Product teams to ensure that the necessary reporting and monitoring tools and visualisation are in place.
• Provide daily technical support to external and internal teams (e.g. Account Managers, Sales teams) to solve technical issues. Proactively seek ways to improve key performance metrics such as reducing errors, Look‑to‑Book ratios and/or latencies, and process inefficiencies. Provide ongoing input to the Connectivity Manager for developing effective and scalable solutions to improve process efficiencies.
• Identify growth opportunities with our accommodation providers, leveraging insights from connectivity data and working closely with the commercial teams. Participate in the analysis of potential new connectivity partners, through market analysis and benchmark. Support when needed in the contracting of the new partners identified.
• Lead the integration and certification processes of the connectivity partners assigned. Supports the onboarding of chains when mass product uploads are required.
• Optimize hotel content mapping workflow to drive conversion.
• Own and duly complete the documentation of connectivity processes.

What you need to succeed

Good to have

• Bachelor or Master degree, preferably in business or tech related fields
• At least 2 years of work experience in a similar role
• Experience in the hotel industry is a must, including experience with hotel distribution systems and knowledge of OTA standard API structure and monitoring tools, specially applied to channel managers and switches, as well as familiarity with XML language.
• Strong stakeholder management across both technical and commercial departments. Ensuring communication is always structured and service-oriented with clear messages being delivered. Project management skills including the ability to multi-task, prioritise effectively, and to meet deadlines
• Excellent written and oral communication skills in English is a MUST. Any other European languages are very welcome
• Good motivational skills and appetite for learning
• Analytical skills: Effective and strong critical thinking skills in handling project details by employing keen screening abilities.
• Autonomy: Able to work well independently and within a team; excellent communication skills with a “can do” attitude toward problem solving.

Preferred Qualifications

• Experience with Applied AI Tools: Demonstrated comfort using practical AI tools such as Gemini, or other AI-powered assistants.
• Experimentation Mindset: Curios