Global Director Of Mid-Market Onboarding — Remote

At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of...

Lead and develop the Mid-Market Onboarding team, focusing on customer experience and project management rigor for complex deployments. Measured on onboarding velocity, quality, satisfaction, and retention.

Cloudbeds is seeking a senior online onboarding leader to steer the Mid-Market Onboarding team. You will be responsible for end-to-end customer onboarding, go-live, and adoption across a global, distributed customer base.You’ll design scalable frameworks, set performance standards, and drive outcomes that boost time-to-value for partners. The role...

Cloudbeds is seeking a Senior Director of Mid-Market Onboarding to lead a distributed team of onboarding managers and senior coaches. You will own end-to-end onboarding for mid-market customers from sales handoff to go-live and adoption, driving velocity, quality, and long-term retention.You'll build scalable frameworks, define success metrics, and...

Cloudbeds is remote-first and seeking a senior onboarding leader to drive mid-market deployments across a global hotel portfolio. You will coach onboarding managers, define playbooks, and monitor KPIs to ensure fast go-live, high quality, and strong customer retention.You will partner with Sales, Product, Support, and Account Management to align delivery...

Cloudbeds is seeking a senior onboarding leader to drive mid-market deployments, build scalable onboarding frameworks, and lead a distributed team of onboarding project managers and coaches. You’ll own end-to-end outcomes from sales handoff to go-live, focusing on velocity, quality, and customer satisfaction.You will partner with Sales, Product, Support,...

At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of...

Cloudbeds is seeking a senior onboarding leader to drive mid-market deployments, build scalable onboarding frameworks, and lead a distributed team of onboarding project managers and coaches. You’ll own end-to-end outcomes from sales handoff to go-live, focusing on velocity, quality, and customer satisfaction.You will partner with Sales, Product, Support,...

At Cloudbeds, we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of...