Senior Customer Experience
Hace 14 horas
Madrid, Madrid, España
Axalta Coat. Sys. Spain
Jornada completa
Gratis con email o Google
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Axalta seeks a strategic Senior Customer Service Operations Manager for its Asturias (Spain) site. You will lead Customer Service Team Leaders, back-office operations and digital transformation initiatives, driving KPIs and standardizing processes across regions.
You will own CRM governance in Salesforce and coordinate with IT on platform enhancements. You will guide Lean Six Sigma improvements, optimize automation and dashboards, and partner with Sales, Supply Chain, and Finance to improve