Events Coordinator
hace 1 mes
Events Coordinator - Four Seasons Resort Mallorca at Formentor
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
The Four Seasons Resort Mallorca is perched on the spectacular Formentor Peninsula and backed by panoramic vistas of the Mediterranean and the surrounding landscapes. The hotel was originally opened in 1929 within an expansive private estate and is currently undergoing restoration and renovation, scheduled to open as a Four Seasons resort in June 2024.
Key Responsibilities:
Assist in coordinating and managing catering events, ensuring client requirements are met.
Support the sales and events team in responding to inquiries, preparing proposals, and drafting contracts.
Collaborate with the appropriate department regarding groups and events rooming list, special arrangements, F&B requirements, transfer and transport, account, and billing instructions.
Liaise with external providers to create synergies between the property and the client’s requirements.
Verify prior to arrival that all involved departments have the most updated information regarding group and event requirements and to get personal details for all group delegates from Sales Manager, e.g., Banqueting orders, Group Resumé, menus.
Respond to telephone calls and walk-in inquiries regarding events space.
When required, attend events, including weddings, to ensure impeccable event execution and a smooth synergy between guests, hotel services, and vendors.
Assist the Director of Events, Events Manager, and the Director of Marketing on special projects aimed at increasing catering demand, productivity, and profit.
Maintain accurate records of catering bookings and manage event logistics.
Provide exceptional customer service and follow-up to ensure client satisfaction.
Our Ideal Events Coordinator candidate will have:
Relevant Experience: A minimum of 2 years of experience in catering sales or event planning, preferably within the hospitality industry.
Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients, vendors, and internal teams.
Sales Acumen: Proven track record in achieving sales targets and a strong understanding of the sales process in catering and events.
Customer Service Orientation: A passion for delivering exceptional customer service and ensuring client satisfaction throughout the planning and execution of events.
Organizational Skills: Strong organizational and multitasking skills to manage multiple events and client inquiries simultaneously, while paying attention to detail.
Creativity: Ability to conceptualize and propose unique catering options and event themes that align with client preferences and budgets.
Negotiation Skills: Proficiency in negotiating contracts and agreements with clients and vendors to ensure favorable terms for the organization.
Team Player: Ability to work collaboratively with various departments (kitchen, front office, etc.) to ensure seamless execution of events.
Tech Savvy: Familiarity with catering and event management software, as well as proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Flexibility and Adaptability: Willingness to work flexible hours, including evenings and weekends, to accommodate client needs and event schedules.
Work Experience: 2 Years
Degree: Professional
Languages: English (Fluent) / Spanish (Good communication)
Time: Full Time
Position Worker Type: Seasonal
Must have the legal right to work in Spain and have fluency in English and Spanish.
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
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