Customer Service Manager
hace 1 mes
Curium is the world's largest nuclear medicine company with more than a century of experience in the industry. We develop, manufacture, and distribute premium radiopharmaceutical products to help patients around the world. Our proven heritage, combined with a pioneering approach, is the hallmark of delivering innovation, excellence, and unparalleled service.With manufacturing facilities throughout Europe and the United States, Curium provides SPECT, PET, and therapeutic radiopharmaceutical solutions for life-threatening diseases to more than 14 million patients annually. The name 'Curium' honors the legacy of pioneering radioactive researchers Marie and Pierre Curie, after whom the radioactive element curium was named, and highlights our approach to nuclear medicine. The motto 'Life Forward' represents our commitment to ensuring a brighter future for all those we serve: A better quality of care for our patients. A trusted partner for our customers. An employer that supports our valued team.Summary of PositionAll resources and logistics necessary to perform service activities on customer site. Responsible for planning and executing customer service department operations. Responsible for analyzing commercial data and suggesting areas of improvement.Essential FunctionsDirect people management responsibility including staffing and performance development.Commercial data collection and analysis.Propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles using technical experience and analytical thinking.Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area.Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer.Establish and maintain contact to provide ongoing technical and business support to assigned customers in designated geographic region or coverage area.Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.RequirementsBachelor's Degree in Business Administration or similar.Knowledge and experience in the pharmaceutical industry is a plus.Experience in planning and executing outages.Familiarity with Contractual/transactional Service Agreements.Demonstrated communication and organizational skills.Client-oriented.Team leader, dynamic and proactive.Strong interpersonal abilities.DisclaimerEqual Opportunity EmployerJob Segment: Service Manager, Medical Technologist, Pharmaceutical, Nuclear, Customer Service, Healthcare, Science, Energy
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Customer Service Manager
hace 2 semanas
España buscojobs España A tiempo completoAt Mizuno Italy we're looking for a Customer Service Manager to join our team.About the jobMizuno Italy is looking for a Customer Service Manager to employ in its Customer Service office in Italy. In particular, the candidate will be in charge of leading the Customer Service team.Key responsibilities and tasks:Coordination of the Customer Service divisions...
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Customer Service Manager
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España Homerun B.V. A tiempo completoAt Mizuno Italy we're looking for a Customer Service Manager to join our team.About the jobMizuno Italy is looking for a Customer Service Manager to employ in its Customer Service office in Italy. In particular, the candidate will be in charge of leading the Customer Service team.Key responsibilities and tasks:Coordination of the Customer Service divisions...
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España MCR International A tiempo completoLO-2410-352CUSTOMER SERVICE MANAGERMADRID ¡Únete a un equipo en crecimiento como nuestro próximo/a Customer Service Manager! ¿Tienes habilidades para liderar, apoyar y desarrollar equipos en entornos de atención al cliente? Estamos buscando un/a Customer Service Manager que se sume a una empresa líder en su sector, con el reto de fortalecer el equipo...
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Customer Service Manager
hace 6 días
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España World Gym A tiempo completoCustomer Service Manager – World Gym MalagaAbout World Gym AustraliaWorld Gym started way back in the golden era of Bodybuilding, Venice Beach – 1976. It has come a long way since then! We first came to Australia in 2008. Now we have over 40+ clubs nationally with more in construction. We offer a wide range of services to our members and are so much more...
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Customer Service Manager
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España Wohn-Service-Team A tiempo completoSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...
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Customer Service Manager
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España Trend Micro A tiempo completoDiscover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Customer Service Manager
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España buscojobs España A tiempo completoDescriptionYour Role: We are seeking a Customer Service Manager for the Specialty Direct Distribution area in Spain, Italy, and France (pet shops, vets, garden centers). This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity’s Global Customer Service Manager. The person will be responsible for market development...
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Customer Service Manager
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Customer Service Manager
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España Trend Micro A tiempo completoDiscover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Customer Service Manager
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Customer Service Manager Internacional
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Customer Service Manager
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Customer Service Manager
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Customer Service Manager- Empresa de Fmcg
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French Customer Service
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Dutch Customer Service
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