Customer Service- Team Leader Spanish
hace 2 semanas
Customer Service Team Leader - Spanish and Portuguese speakerDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSXObjective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional customer support, and meets key performance metrics.The duties you will perform on a day-to-day basis are as follows:You will supervise and support a team of agents, ensuring they meet the performance target.You will provide ongoing support, motivation, and mentorship to the team members.You will create comprehensive manuals and document procedures.You will provide training to the new hires and existing team members.You will track and analyze team performance metrics.You will compile data and generate reports on the team performance.We look for you if:You have an excellent command of English and you also have strong language skills bilingual and/or native in Spanish and Portuguese.You are in Madrid or Barcelona.You have experience working in Customer Service or Customer Support as Supervisor or Team Leader for at least 1 year.You are a person with excellent oral and written communication skills.You have leadership skills with a focus on team development and achieving results.You have the ability to interact at the executive level and within multi-disciplinary, multi-cultural teams.You have knowledge of MS Office365 applications, with proficiency in PowerPoint and Excel.What do we offer you?Full-time indefinite contract. 40 hours a week, Monday – Friday.You will be part of a great team of professionals in an internationally consolidated company.You will acquire a global vision of the automotive sector, relating to customers, suppliers, consultants, and dealers.MSX Bazaar: Shopping portal exclusive for MSX employees.23 days of vacation + 3 extra days.Internal training plan.Do you think you are the ideal person for this position? We want to meet you Apply for the offer quickly and we will review your application.Who are we?With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans:Parts, Accessories & Service PerformanceActionable InsightsDiagnostics & Repair EnhancementWarranty and Repair EfficiencyTechnical InformationLearning SolutionsBuilding trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.The MSXI PurposeTo empower Movers and Makers to thrive in our ever-changing world.The MSXI VisionTo be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.The MSXI MissionWe harness our expertise in mobility, the creativity of our global teams, and the power of technology to craft tailored, sustainable, and innovative solutions.MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
#J-18808-Ljbffr
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Italian & Spanish Customer Service Team Leader - Italian and Spanish in Madrid or Barcelona Do you have experience in customer service through Contact Centers and are you ready to face new challenges? This is your role at MSX! Objective of the position: Our Team Leader will guide and support a team of agents ensuring that the...
-
Customer Service- Team Leader Spanish
hace 1 semana
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Spanish and Portuguese SpeakerDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the Position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional customer...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Italian & SpanishCustomer Service Team Leader- Italian and Spanish in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - French & SpanishCustomer Service Team Leader- French & Spanish speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the...
-
Customer Service Team Leader
hace 2 meses
España Nutreco A tiempo completoCustomer Service Team Leader Location: Tres Cantos, Madrid Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: VAC22032 The Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He/she ensures adequate and reliable customer administration,...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Dutch speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - German speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 2 semanas
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Dutch speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 1 semana
España MSX International Inc. A tiempo completoCustomer Service Team Leader - Dutch speaker in Madrid or BarcelonaDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional...
-
Customer Service Team Leader
hace 1 mes
España Trouw Nutrition A tiempo completoThe Customer Service Representative handles advisory and commercial customer requests, both reactively and proactively and in line with the relevant guidelines. He / she ensures adequate and reliable customer administration, in order to contribute to customer satisfaction and realization of the commercial targets of the OpCo. Activities include accepting and...
-
Customer Service Team Leader
hace 2 meses
España MSX International Inc. A tiempo completoResponsabile del Team del servizio clienti - ItalianoHai esperienza nel servizio clienti come Customer Service? Ambisci a diventare Team Leader e sei pronto ad affrontare nuove sfide?Questo è il tuo ruolo in MSX!Obiettivo della posizione:Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio...
-
Customer Service Team Leader WA
hace 2 meses
España Korvest Ltd A tiempo completoEzyStrut, part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.Our passion is to provide the highest standards of products, services and value to our...
-
Customer Service- Team Leader Swedish
hace 2 semanas
España MSX International Inc. A tiempo completoSelect how often (in days) to receive an alert:Do you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional customer support, and...
-
Customer Service- Team Leader Swedish
hace 1 semana
España MSX International Inc. A tiempo completoDo you have experience in customer service through Contact Centers and are you ready to face new challenges?This is your role at MSX!Objective of the position:Our Team Leader will guide and support a team of agents ensuring that the team adheres to project guidelines, delivers exceptional customer support, and meets key performance metrics.The duties you...
-
Team Leader Sales Operations and Customer Service
hace 2 meses
España VELUX Group A tiempo completoIn the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air. Are you a great leader enthusiastic about...
-
Fashion Customer Service Representative
hace 1 mes
España Cataloxy A tiempo completoFashion Customer Service Representative - Spanish & English MarketID: 102998 7 La oferta de empleo ya está archivadaPublicada: 22.10.2024. Actual hasta: 19.11.2024Summary informationPuesto: Fashion Customer Service Representative - Spanish & English MarketÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: Teleperformance...
-
Customer Experience Team Leader
hace 1 mes
España Maersk A tiempo completoOpportunity At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your...
-
Spanish Speaking Team Leader
hace 2 meses
España Ellis Recruitment Group A tiempo completoDepartment: South American Market Team, Spanish Market Team Start Date: Immediately Are you a Recruitment Consultant looking to make the first step into management?Do you enjoy Recruitment and want to teach the next generation?Are you looking to earn a higher income and be taught by experienced management?If YES…Oracle Contractors has the perfect role...
-
Customer Experience Team Leader
hace 1 mes
España Maersk A tiempo completoAt Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there. And by joining our team, we will empower you and your colleagues to...
