Customer Service Administrative Support Europe&Africa

Hace 5 meses

Barcelona, Cataluña, España Tamarind Intelligence Jornada completa

Ever dreamed of working where fragrances tell stories?

At Eurofragance, we don’t just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we’re growing fast and want you to grow with us.
Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India… and more

Here, your work truly matters — and so do you.

What's your mission?

Provide support to the internal Customer experience team.

Here’s what you’ll be rocking every day

Commercial Back-office support role

Softwares: SAP/Procis/windows

Tasks:

  • Creating customer Proforma Invoice and Order
  • Launching technical documentation
  • Coordinate urgent orders with logistics and planning departments
  • Follow-up customer projects, request customer samples and quotations
  • Fragance codes release request
  • Quotation new fragrances with our pricing calculator
  • Lease with the Regulatory department to request documents per customer requirements.
  • Register and follow up of customer non-conformities
  • Olfactive pyramids generation
  • Marketing materials and promo-kits preparation.
  • Customer Service or support role is preferred.
  • Ability to learn and adapt quickly

What you need to shine in this role

+1 year as administrative/customer service area

Preferably coming from the industrial and production sector

Spanish: desirable

What do we offer you at Eurofragance?

Much more than just a job Take a look at everything we’ve prepared for you:

  • Stability and growth in a solid company in full expansion.
  • International environment with a multicultural team and language practice.
  • Flexible start time and remote work 2 days/week (after 3 months and as long as the role is eligible for remote work).
  • Flexible compensation with Cobee (meals, transport, childcare, etc.).
  • Health & wellness services: medical, physiotherapy, psychological support.
  • Sports facilities: paddle court, gym, yoga classes.
  • Nomad Week: work 2 non-consecutive weeks from anywhere in the world.
  • Medical & life insurance for your peace of mind.
  • Special prices on perfumes — because you’ll want to wear what we create.
  • Healthy meals four days a week, supported by the company.
  • Pension plan to help you build a secure financial future.

Why Eurofragance?

We believe in diversity and in creating a space where everyone feels welcome — regardless of gender, age, background, orientation, or ability.
We’re also deeply committed to sustainability: reducing our carbon footprint, enhancing energy efficiency and cultivating environmental respect.
By joining us, you become part of a company that actively works to make a positive impact on the planet — and on people.

Ready to join us on this sensorial adventure?