Iberia Application Specialist Cytometry

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.

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Job Description

Augusta Life Sciences Spain, S.L. is looking for a driven and experienced Flow Cytometry Application Specialist to offer expert technical support, training, and advice on our advanced scientific instruments and software solutions to clients throughout Spain. This position focuses on ensuring efficient product performance and customer happiness.

Job Responsibilities

• Deliver extensive technical aid and fault analysis for Augusta Life Sciences products, involving hardware and software, across phone, email, and on-site support.
• Conduct product demonstrations, installations, and user training sessions for new and existing customers, ensuring a deep understanding of product functionalities and applications.
• Develop and maintain strong customer relationships, acting as a primary technical point of contact and trusted advisor.
• Collaborate with sales and marketing teams to identify customer needs, provide technical insights, and contribute to product development and improvement.
• Build and update technical documentation, FAQs, and training materials to improve customer self-service and support efficiency.
• Participate in industry conferences, workshops, and seminars to stay updated on new technologies and market trends.
• Collect and analyze customer feedback to identify common issues and propose solutions or product improvements.
• Perform preventative maintenance and calibration of instruments as required.

About You

• Bachelor's degree in a relevant scientific field (e.g., Biology, Chemistry, Biomedical Engineering, Biotechnology) or equivalent practical experience.
• Minimum of 3 years of experience with flow cytometry in a technical, field service, or application specialist role.
• Solid theoretical and hands-on understanding of laboratory methods and instruments pertinent to Augusta Life Sciences' product range (Cytometry).
• Fluent English level.
• Valid driver's license and willingness to travel frequently.

Salary range for this role 42000€ - 45000€

This position is suitable for individuals with disabilities. Augusta Life Sciences Spain is committed to equal employment opportunities and particulary encourages applications from candidates holding an officially recognized disability certificate (33% or higher).

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwid