Customer Program Manager
hace 1 semana
Customer Program Manager - Value EngineeringMadrid, SpainWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:In this newly established role, you will be joining the VE Program Management Team in the next chapter of our growth.The Role:As a Customer Program Manager, you'll be at the heart of our strategic decision-making, gaining unparalleled insights into its shaping and driving its execution. You will craft and drive programs across a spectrum of organizations, centered in Value Engineering, but extending to Product, Sales, Strategy & Operations, Finance, Ecosystem, Services and beyond.Your journey here equips you with essential business operator and entrepreneurial skills, as you craft strategies, chart a program’s courses, and spearhead its execution. During execution, you ensure a program’s success by steering all of its workstreams through effective communication and ownership. You will lead some workstreams yourself and provide guidance to the respective teams for others, while reporting on the program's progression and success to our management.Your contributions will directly influence Celonis’ trajectory, making a visible difference to our strategic outcomes. Through the cross-functional nature of the role, you’ll establish a strong personal brand and network within Celonis, ensuring your professional growth.The work you’ll do:Enable and shape data driven decision making for our management.Design and conceptualize strategic programs (incl. data analysis).Lead and oversee program execution from inception to completion.Coordinate and guide all involved parties in their respective streams.Take ownership of specific streams, ensuring their success.Identify and mitigate potential risks to ensure smooth program delivery.Report to our executive management on program progress and outcomes.The qualifications you need:Outcome-oriented mindset with a strong sense of ownership.Exceptional stakeholder management skills with the ability to lead by influence.Proven experience in effective and efficient project management.Excellent communication and presentation skills.Ability to work in a fast-paced, dynamic environment and resilience in the face of changing priorities.What Celonis Can Offer You:The unique opportunity to work with industry-leading process mining technology.Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more).Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more).Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more).A global and growing team of Celonauts from diverse backgrounds to learn from and work with.An open-minded culture with innovative, autonomous teams.Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more).A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.About Us:Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.Equal Opportunity at Celonis:Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.
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