Iberia Customer Service

Hace 7 días

San Agustín del Guadalix, Madrid, España Becton, Dickinson and Company Jornada completa

BD (Becton, Dickinson, and Company) in Spain seeks a Customer Service Operations Leader Iberia to head Customer Care and Contract & Tender within the GBS–QTC model, driving reliable service, governance and process excellence.

You will own the Customer Service budget, lead about 45 Iberia employees with 4 direct reports, partner with Commercial leadership, and push digitalization, continuous improvement and compliance across the function.