Remote Fintech Support Specialist

SupportYourApp is seeking an L1 Customer Support Specialist to handle incoming tickets, follow defined SLAs, and document technical details for a FinTech SaaS client. You will collaborate with product teams, gather issue details, and maintain customer communications with a proactive, ownership-driven approach. You will work remotely within the EU, support...

Pennylane está lanzando su actividad en España, buscando un profesional de soporte al cliente en fintech B2B. La persona trabajará en tickets en español y colaborará con HQ para definir SLAs, basándose en onboarding y formación de usuarios para acelerar la adopción.Se valorarán experiencias en entornos SaaS, con foco en eficiencia, empatía y...

Payhawk in Barcelona is seeking a proactive Customer Support specialist to help customers navigate our fintech platform across cards, expenses and accounts payable. You’ll respond quickly, troubleshoot issues, and pre-empt problems by reaching out before they arise.This role requires fluent Spanish and English, experience with ticket systems, and the...

SupportYourApp is seeking an Application Support Specialist to manage Zendesk tickets, provide first responses, collect issue details, and perform basic troubleshooting. You will escalate complex issues to L2, QA, and product teams while coordinating changes with internal stakeholders. This role offers fully remote work within the EU, English-language...

SupportYourApp is seeking an Application Support Specialist to manage Zendesk tickets, provide first responses, collect issue details, and perform basic troubleshooting. You will escalate complex issues to L2, QA, and product teams while coordinating changes with internal stakeholders. This role offers fully remote work within the EU, English-language...

Infront in Madrid is seeking a Client Service Specialist to become a trusted partner for professional clients, including banks, brokers, and financial institutions, using our cutting‑edge trading and market data solutions. You’ll resolve complex issues, own cases end‑to‑end, and collaborate with Product, Dev, Ops, Sales and Account teams to...

Perk is seeking a proactive Customer Care specialist to support customers on technically complex fintech and accounting software issues. You will resolve incidents, collaborate with cross-functional teams, and act as a go-to internal resource on how the software operates in practice.You will handle inquiries across Germany, Switzerland, and the rest of...

Ein innovatives FinTech-Unternehmen in Palencia sucht einen engagierten Mitarbeiter (m/w/d) zur Bearbeitung von Leasing- und Finanzierungsanträgen. Die Rolle umfasst die Kundenbetreuung über den gesamten Leasing-Lebenszyklus und die Koordination mit externen Partnern. Ein hoher Kundenfokus und ausgezeichnete Kommunikationsfähigkeiten sind erforderlich....

Aleph is seeking a Customer Service Officer - L1 in Madrid to support our global card issuing and embedded finance platform. You'll be the frontline contact, handling onboarding, day-to-day product support, and escalation of cases to specialist partners, ensuring smooth resolutions.You'll work with chatbot-driven journeys, dashboards, and internal...