Customer Service Team Lead

Amenitiz is hiring a Customer Success Team Lead to manage a Tier 3 team of 5 specialists, overseeing strategy and execution to improve Net Revenue Retention. The role requires leading with a data-driven churn prevention approach and strong stakeholder collaboration. You will drive proactive customer success, align with Sales, Marketing, Product, and Revenue...

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays...

#LI-Hybrid.Hey!I am Conxita, the recruiter for this role. I love the winter and being in the nature but also devouring a good thriller whilst snowing outside. Cool right? Lovely to meet you!Perhaps this is the 10th Job Description you read today, sitting on your couch with Netflix playing in the background, or contemplating your life planning to refresh your...

Descripción de la empresa Doctoralia es una plataforma global líder en el sector de la salud digital. Nuestro objetivo es conectar pacientes con profesionales de la salud de forma sencilla, rápida y eficiente. ¿Cómo hacemos esto? A través del marketplace y la App móvil, conseguimos que los usuarios puedan buscar profesionales y/o clínicas del sector...

CUSTOMER SERVICE MANAGER (HUB)SUPPLY CHAINThe Customer Service Manager (Hub) oversees the day-to-day operations, ensuring the efficient delivery of high-quality Customer Service across multiple markets. This role focuses on creating a customer-centric culture, optimizing team performance, and driving continuous improvement initiatives while ensuring...

REVLON, at its Barcelona HQ, is looking for a Customer Service Iberia Market professional to join the team.The RoleThe position is responsible for managing the Order-to-Delivery process, supporting the Sales team and acting as the main point of contact for customers regarding service-level performance.The role involves monitoring operational KPIs on a daily...

Hello! At Factorial, we're looking for an Engineering Team Lead who still writes code. You'll lead a small team of 4–7 engineers, stay deep in the codebase, and own a product area end to end. To be clear about what this role is: it's a player-coach job. You review PRs, pair on hard problems, and ship features yourself, while also running 1:1s and helping...

Sateliot is a Barcelona-based satellite company with one goal: connect everything, everywhere. Founded in 2018, we've built the first satellite constellation that lets standard commercial devices communicate directly from space. Our technology bridges the gaps that terrestrial networks will never reach, bringing affordable and secure connectivity to...

Start date: ASAP Based in Barcelona, hybrid role. We're looking for a first team lead for our amazing onboarding team! The Team Lead Onboarding Specialists is responsible for the performance, structure, and quality of the Onboarding team across all markets. The mission is to ensure fast, high quality, and scalable onboardings that directly contribute to New...