Service Desk Team Lead

A leading global service provider in Madrid is seeking a Service Desk Team lead to lead a dedicated team of service desk professionals. The role will involve enhancing service delivery, managing customer relationships, and ensuring adherence to best practices in incident management. Ideal candidates will have a high school diploma, IT-related studies or...

About Us JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer...

Royal Caribbean Group seeks an Assistant Front Desk Manager to supervise and mentor a front desk team delivering industry-leading guest service.Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.You will coach, train, evaluate, and track development, ensuring...

rindus, a People company, seeks an experienced IT Support Lead to own and optimize daily support processes (Incidents, Requests, Knowledge) and drive faster resolutions across a distributed team. You will coach dispatchers and process specialists, promote self-service, and collaborate with IT Platform to improve Jira Service Management metrics, CSAT and SLAs...

Vertiv Group Corporation seeks a Manager for Field Service Engineers to lead a team responsible for installation, repair, and maintenance of Vertiv and legacy equipment at customer sites across the EMEA region. The role focuses on operational excellence, team performance, and customer satisfaction through effective leadership and strategic oversight. The...

Our Group is a global reference in low‐carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions. At ENGIE, every person plays a key role in accelerating...

Our Group is a global reference in low-carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions. At ENGIE, every person plays a key role in accelerating...

Are you ready to join our digital revolution journey?At Aleph, we’re not just part of the digital advertising landscape—/u2014 we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.Our mission is to empower...

About the opportunity We are looking for an experienced and people-focused Social Media Customer Support Team Lead to join our Customer Service organisation. In this role, you will lead a team of Customer Service Senior Specialists responsible for delivering exceptional customer support across our social media channels, ensuring every customer interaction...