Customer Success Advisor, AEC
hace 23 horas
Customer Success Advisor, AEC (Nordic Market) 1 week ago Be among the first 25 applicants Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will be part of the EMEA Scaled Customer Success team, working with a large and diverse customer portfolio, specializing in supporting customers through the Onboarding and Adoption stages of the customer lifecycle. Your goal is to help architecture, engineering and construction companies achieve business success through digital transformation, automation, and innovative workflows such as Building Information Modeling (BIM), prefabrication, sustainable design practices and cloud-based solutions. Our guiding principles are to be collaborative, foster a growth mindset, reimagine what is possible, and be unstoppable in our pursuit of impact and results. We build trust through every interaction and are committed to creating a diverse and inclusive workplace. Responsibilities Proactively engage with customers through outbound calls, emails, and meetings, leveraging industry-specific knowledge. Interact with various personas within customer organizations, from IT staff to C-level executives Establish and execute onboarding and adoption strategies to increase customer value. Monitor customer usage data and other health indicators, and translate these into a customer success engagement approach to increase Autodesk product usage and adoption Identify and engage with at-risk accounts using strong discovery and consultative skills to mitigate risk and realign them to success Expand and grow Autodesk's existing customer portfolio by identifying opportunities for new business development Collaborate cross-functionally with Sales, Channel Partners, Support, and other Autodesk stakeholders to drive customer milestones Minimum Qualifications Professional working proficiency in English. Knowledge of any Nordic language is considered an advantage. Relevant experience or education in the Architecture & Engineering & Construction Industry or similar fields. Strong communication skills such as relationship building, interpersonal skills, empathy, active listening, influencing and negotiating, objection handling and storytelling. Proficiency or familiarity in time management, account management, business acumen, problem solving, data analytics, strategic thinking, and planning. Ability to drive cross-functional collaboration and stakeholder management. AI savviness is a plus. Experience working in diverse teams and a commitment to fostering an inclusive workplace. Seniority level Associate Employment type Full-time Job function Management and Manufacturing Industries Software Development, Design Services, and IT Services and IT Consulting Referral increases your chances of interviewing at Autodesk by 2x We take pride in cultivating a culture of belonging where everyone can thrive. Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. #J-18808-Ljbffr
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Customer Success Advisor, AEC
hace 6 días
barcelona, España Autodesk A tiempo completoCustomer Success Advisor, AEC (Nordic Market) 1 week ago Be among the first 25 applicants Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key...
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Scaled Customer Success
hace 2 semanas
Barcelona, España Autodesk A tiempo completoScaled Customer Success – AEC Industry Advisor, Benelux market Job Requisition ID: 25WD93490 Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology...
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Scaled Customer Success
hace 4 días
Barcelona, España Autodesk A tiempo completoScaled Customer Success - AEC Industry Advisor - France & BeNeLuxJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our...
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Scaled Customer Success
hace 1 semana
Barcelona, España Autodesk A tiempo completoScaled Customer Success - AEC Industry Advisor - France & BeNeLux¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers...
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Customer Success Advisor, AEC
hace 21 horas
Barcelona, España Autodesk A tiempo completoJob Requisition ID #25WD94077 Position OverviewJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will be...
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Principal Customer Success Manager Aec
hace 5 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 23WD69532 Position Overview We are looking for Customer Success Managers for our AEC (Architecture, Engineering & Construction) customers to help drive long-term success within their Enterprise Business Agreements (EBA) by executing an array of services to accelerate customer business goals and drive adoption This is an exciting...
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Manager, Aec
hace 9 horas
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 24WD75967 Position overview You will be the manager of our EMEA AEC Customer Success Advisor Strategic Territory team. You will focus on managing a team responsible for the "Onboard" and "Use" lifecycle stages of our Strategic & Top Account customers as they deploy Autodesk solutions. Your team will engage directly with customers...
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Customer Success Advisor, AEC
hace 6 días
barcelona, España Autodesk, Inc. A tiempo completo**Job Requisition ID #**25WD94077**Position Overview**Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You...
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Customer Success Advisor, AEC
hace 5 días
Barcelona, España Autodesk, Inc. A tiempo completo**Job Requisition ID #**25WD94077**Position Overview**Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You...
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Customer Success Advisor, AEC
hace 4 días
Barcelona, España Autodesk, Inc. A tiempo completo**Job Requisition ID #**25WD94077**Position Overview**Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You...
