Scaled Customer Success
hace 6 días
Scaled Customer Success - AEC Industry Advisor - France & BeNeLuxJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You will be part of the EMEA Scaled Customer Success team, supporting companies through the Onboard and Adopt lifecycle stages. Your role will be to help them achieve their business goals by maximizing the potential of Autodesk solutions.Our guiding principles are to be collaborative, foster a growth mindset, reimagine what is possible, and be unstoppable in our pursuit of impact and results. We build trust through every interaction and are committed to creating a diverse and inclusive workplace.ResponsibilitiesProactively engage with customers through outbound calls, emails, and meetings, leveraging industry-specific knowledge. Interact with various personas within customer organizations, from IT staff to C-level executivesEstablish and execute onboarding and adoption strategies to increase customer value. Monitor customer usage data and other health indicators, and translate these into a customer success engagement approach to increase Autodesk product usage and adoptionIdentify and engage with at-risk accounts using strong discovery and consultative skills to mitigate risk and realign them to successExpand and grow Autodesk's existing customer portfolio by identifying opportunities for new business developmentCollaborate cross-functionally with Sales, Channel Partners, Support, and other Autodesk stakeholders to drive customer milestonesMinimum QualificationsProfessional working proficiency in French Knowledge of Dutch is considered an assetRelevant experience or education in the Architecture and Construction industryStrong communication skills such as relationship building, interpersonal skills, empathy, active listening, influencing and negotiating, objection handling and storytellingProficiency or familiarity in the following skills: time management, account management, business acumen, problem solving, data analytics, strategic thinking, and planningAbility to drive cross-functional collaboration and stakeholder managementAI savviness is a plusExperience working in diverse teams and a commitment to fostering an inclusive workplaceWelcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.Autodesk is an equal opportunities employer and welcomes applications from all sections of society. We are committed to diversity and inclusion and believe this is essential for our success. #J-18808-Ljbffr
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Customer Success Manager
hace 1 semana
Barcelona, España Guesty A tiempo completoToday, Guesty has 15 offices and 700+ team members across the globe. As a **Customer Success Manager (Scaled)**, you will play a crucial role in maintaining and enhancing the relationships with our small clients. Your focus will be on driving client success, strengthening stickiness and reducing churn rate, and ultimately contributing to the overall success...
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Scaled Customer Success
hace 2 semanas
Barcelona, España Autodesk A tiempo completoScaled Customer Success – AEC Industry Advisor, Benelux market Job Requisition ID: 25WD93490 Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology...
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Scaled Customer Success
hace 1 semana
Barcelona, España Autodesk A tiempo completoScaled Customer Success - AEC Industry Advisor - France & BeNeLux¿No sabe con seguridad qué habilidades necesitará para esta oportunidad? Simplemente lea la descripción completa a continuación para obtener una idea clara de los requisitos del candidato.Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers...
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Barcelona, España Autodesk A tiempo completoJob Requisition ID # 25WD93490 Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will...
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Customer Success Advisor, AEC
hace 2 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID #25WD94077 Position OverviewJoin Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers. You will be...
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Customer Success Advisor — Design
hace 4 días
Barcelona, España Autodesk, Inc. A tiempo completoA technology firm located in Barcelona is seeking a Customer Success Advisor to join its Scaled Customer Success team. This role focuses on providing exceptional customer experiences and supporting organizations in the Design and Manufacturing (D&M) industry. The ideal candidate will have strong communication skills and help drive the adoption of...
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Customer Success Advisor — Design
hace 2 días
Barcelona, España Autodesk, Inc. A tiempo completoA technology firm located in Barcelona is seeking a Customer Success Advisor to join its Scaled Customer Success team. This role focuses on providing exceptional customer experiences and supporting organizations in the Design and Manufacturing (D&M) industry. The ideal candidate will have strong communication skills and help drive the adoption of...
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Customer Success Advisor, AEC
hace 7 días
barcelona, España Autodesk A tiempo completoCustomer Success Advisor, AEC (Nordic Market) 1 week ago Be among the first 25 applicants Position Overview Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key...
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Customer Success Advisor, AEC
hace 7 días
barcelona, España Autodesk, Inc. A tiempo completo**Job Requisition ID #**25WD94077**Position Overview**Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You...
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Customer Success Advisor, D&M
hace 7 días
barcelona, España Autodesk A tiempo completoOverview Join Autodesk's CSA Scaled Customer Success team, where we create impactful experiences for our customers while supporting increased revenue and overall company growth. As we transform our business model, driving continuous adoption of our industry-leading technology is key to success for both Autodesk and our customers. We’re looking for a...
