Customer Success Manager
hace 1 semana
Per innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase.Responsibilities- Gestire un portafoglio di clienti, assicurando un alto livello di soddisfazione e successo del cliente- Collaborare con il team di vendita per garantire un'efficace transizione dei clienti dalla fase di vendita alla fase di implementazione- Fornire supporto tecnico e consulenza ai clienti, rispondendo alle loro domande e risolvendo eventuali problemi- Monitorare costantemente le prestazioni dei clienti, identificando eventuali aree di miglioramento e proponendo soluzioni appropriate- Coordinare e condurre sessioni di formazione per i clienti, al fine di garantire una corretta adozione del servizio offerto- Collaborare con il team di sviluppo per raccogliere feedback dai clienti e contribuire al miglioramento continuo del servizioYour Profile- Esperienza comprovata nel ruolo di Customer Success Manager o in un ruolo simile- Eccellenti capacità di comunicazione e relazione con il cliente- Capacità di gestire e risolvere le problematiche dei clienti in modo efficace- Buone competenze tecniche e familiarità con i principali strumenti informaticiInquadramento:Contratto a tempo indeterminato - retribuzione competitiva commisurata all'esperienza. #J-18808-Ljbffr
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Milano, España Formalize A tiempo completoA fast-growing tech company based in Milan is seeking a Customer Success Manager who will guide customers through their post-onboarding journey. The ideal candidate has over 2 years of experience in Customer Success, preferably in B2B SaaS, and possesses strong communication skills and customer empathy. This full-time role involves managing customer...
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Customer Success Manager, Italian Speaker
hace 1 semana
Milano, España MongoDB A tiempo completoCustomer Success Manager, Italian Speaker We are looking for a motivated, hardworking, and hands‑on Customer Success Manager (CSM) to help our customers realize and improve the value of their MongoDB subscription and services. Individuals in this role have a passion for technology and thrive on daily interactions with customers. The Customer Success team...
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Customer Success Manager
hace 1 semana
Milano, España Formalize A tiempo completoCustomer Success Manager - Italian speaking Join to apply for the Customer Success Manager - Italian speaking role at Formalize. About The Role & Team As a Customer Success Manager at Formalize, you’ll guide customers through the post‑onboarding journey, driving measurable outcomes and long‑term value from the platform. Your mission is to maximize...
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Customer Success Manager
hace 1 semana
Milano, España Formalize A tiempo completoAbout the Role & Team As a Customer Success Manager at Formalize, you’ll guide customers through the post‑onboarding journey, driving measurable outcomes and long‑term value from the platform. Your mission is to maximize adoption, deliver tangible results, and build lasting customer partnerships. You’ll ensure a smooth handover from implementation,...
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Strategic Customer Success Lead
hace 1 semana
Milano, España Formalize A tiempo completoA fast-growing tech company in Milan is seeking a Customer Success Manager. This role involves maximizing customer adoption, building partnerships, and acting as a strategic advisor. Candidates should have experience in B2B SaaS, strong communication skills, and a customer-first mindset. The company values ownership and continuous development while offering...
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Customer Success Team Leader
hace 1 semana
Milano, España Edenred A tiempo completoYOU WILL VIBE WITH US Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic...
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Customer Enablement Lead: Onboarding
hace 1 semana
Milano, España Formalize A tiempo completoA growing tech company in Milan is seeking a Customer Enablement Manager to enhance customer experience through effective onboarding and training. The role involves developing high-quality resources and collaborating with cross-functional teams to ensure customer success. Ideal candidates have strong communication skills, a project management background, and...
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Customer Success Team Lead
hace 1 semana
Milano, España Edenred A tiempo completoUn'azienda globale nel settore dei servizi cerca un Customer Success Team Leader a Milano. Il candidato sarà responsabile della gestione di un team di consulenti, garantendo l'implementazione di piani di welfare personalizzati. È richiesta esperienza di almeno 3-4 anni in post-vendita, ottima conoscenza di Salesforce e una laurea magistrale. Questo lavoro...
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Customer Enablement Manager
hace 1 semana
Milano, España Formalize A tiempo completoAbout the Role & Team As a Customer Enablement Manager at Formalize, you’ll shape how customers experience, learn, and grow with our platform. You’ll guide them post-sale through onboarding, training, and adoption, ensuring they see measurable value fast and feel confident using Formalize. You’ll design and deliver scalable onboarding programs, empower...
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Stage Customer Support
hace 1 semana
Milano, España Fluida Europe srl A tiempo completoIl Team Un mix di esperienza e passione Fluida è guidata da un team di imprenditori con 20 anni di esperienza in ambito digitale, già fondatori di altre due aziende digital entrambe acquisite da grandi player. A questi si sono uniti manager di grande esperienza provenienti da aziende italiane di eccellenza con presenza multinazionale. La nostra esperienza...
