Multilingual Reservations Coordinator — Team Lead

Hace 3 horas

Madrid, Madrid, España Minor Hotels Europe & Americas Jornada completa

Minor Hotels in Madrid is seeking a multilingual Call Center coordinator to lead a team of agents, coordinating reservations across multiple channels. The role emphasizes objectives, leadership, and high-quality service in a dynamic hospitality environment.

The ideal candidate will manage performance, provide feedback, and report to platform managers, ensuring proper workload balance and continuous improvement in service delivery.