Senior Architect – Genesys Cloud
hace 1 semana
Who are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems. We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers. With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Madrid, Lisbon and Porto. The company currently has more than 950 professionals in the different areas in which it operates. Neotalent, the responsive people. Find out more about us at y Role Overview: We are looking for a Senior Solution Architect (Consultant) to define the detailed target architecture for a multi-country Genesys Cloud Contact Center as a Service (CCaaS) solution. This role is key to shaping a scalable, compliant, and future-proof architecture , including a clear strategy for the integration and usage of AI capabilities (Genesys native AI and external enterprise AI platforms). What you will do: Define end-to-end high-level and detailed target architecture for Genesys CCaaS (logical, functional, and technical views, including diagrams) Design scalable, multi-country architectures and country-by-country rollout roadmaps Define AI usage frameworks , including boundaries between Genesys native AI and external enterprise AI (LLMs, Conversational AI, analytics) Ensure interoperability with existing enterprise solutions and define secure integration patterns Define and support proofs of concept Ensure compliance with internal standards and regulatory requirements What you are like: Proven experience as Enterprise or Solution Architect Hands-on experience in large-scale, multi-country Genesys Cloud (CCaaS) architecture design and implementations. Detailed design of Genesys Cloud (CCaaS) Strong understanding of cloud architecture, network design, APIs, and data integration patterns Experience designing AI/ML integrations , including Conversational AI, LLMs, and analytics systems English level C1 or higher (fluent – daily working language) Nice to have: Genesys Cloud certifications Experience in the insurance industry and regulated environments Why join us Work on challenging projects for big clients Learn more about emerging technologies Access to continuous training and certifications Flexible compensation plan … and much more
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Senior Architect – Genesys Cloud
hace 15 minutos
Barcelona, Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 2 semanas
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect
hace 3 minutos
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud.Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25...
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Senior Architect – Genesys Cloud
hace 1 semana
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 1 semana
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 2 semanas
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion,...
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Senior Architect – Genesys Cloud
hace 3 minutos
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion,...
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Desarrollador Senior Genesys Cloud
hace 5 días
Barcelona, España Experis A tiempo completoFunciones: - Diseñar e implementar integraciones con APIs de Genesys Cloud. - Conectar Genesys con Chatbots y Voicebots de terceros. - Capturar y exponer datos relevantes (intents, métricas, duración, resúmenes). - Configurar y optimizar flujos en Genesys Architect. - Participar en el diseño de la arquitectura de integración. Skills requeridos Must...
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Senior Solution Architect – Genesys Cloud CCaaS
hace 3 minutos
Barcelona, Barcelona, España Decskill España A tiempo completoDecskill nace en 2014 con una misión clara: aportar valor a través del conocimiento tecnológico. Desde entonces, ayudamos a empresas a afrontar los desafíos del mundo digital mediante modelos de colaboración que garantizan capacitación, flexibilidad y agilidad.Hoy somos un equipo de +600 personas, con oficinas en Lisboa, Oporto y Madrid , y seguimos...
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Senior Architect
hace 8 minutos
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
