Senior Architect – Genesys Cloud
hace 1 semana
Who are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation of their application ecosystems.Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.We are talent specialists, attracting the best people and combining them with the needs of the most ambitious projects, at the right time. Our success comes from our investments in innovation, our focus on results, and, above all, the guarantee that our people will have happy and rewarding careers.With over 25 years of solid experience, Neotalent Conclusion has established its presence in key locations, including Madrid, Lisbon and Porto. The company currently has more than 950 professionals in the different areas in which it operates.Neotalent, the responsive people.Find out more about us at y .Role Overview:We are looking for a Senior Solution Architect (Consultant) to define the detailed target architecture for a multi-country Genesys Cloud Contact Center as a Service (CCaaS) solution.This role is key to shaping a scalable, compliant, and future-proof architecture , including a clear strategy for the integration and usage of AI capabilities (Genesys native AI and external enterprise AI platforms).What you will do:Define end-to-end high-level and detailed target architecture for Genesys CCaaS (logical, functional, and technical views, including diagrams)Design scalable, multi-country architectures and country-by-country rollout roadmapsDefine AI usage frameworks , including boundaries between Genesys native AI and external enterprise AI (LLMs, Conversational AI, analytics)Ensure interoperability with existing enterprise solutions and define secure integration patternsDefine and support proofs of conceptEnsure compliance with internal standards and regulatory requirementsWhat you are like:Proven experience as Enterprise or Solution ArchitectHands-on experience in large-scale, multi-country Genesys Cloud (CCaaS) architecture design and implementations. xsgfvud Detailed design of Genesys Cloud (CCaaS)Strong understanding of cloud architecture, network design, APIs, and data integration patternsExperience designing AI/ML integrations , including Conversational AI, LLMs, and analytics systemsEnglish level C1 or higher (fluent – daily working language)Nice to have:Genesys Cloud certificationsExperience in the insurance industry and regulated environmentsWhy join usWork on challenging projects for big clientsLearn more about emerging technologiesAccess to continuous training and certificationsFlexible compensation plan... and much more
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Senior Architect – Genesys Cloud
hace 2 semanas
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 1 semana
Barcelona, España Neotalent Conclusion A tiempo completoWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 1 semana
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Senior Architect – Genesys Cloud
hace 2 semanas
Barcelona, España Neotalent Conclusion A tiempo completoWho are we:¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion,...
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Desarrollador Senior Genesys Cloud
hace 5 días
Barcelona, España Experis A tiempo completoFunciones: - Diseñar e implementar integraciones con APIs de Genesys Cloud. - Conectar Genesys con Chatbots y Voicebots de terceros. - Capturar y exponer datos relevantes (intents, métricas, duración, resúmenes). - Configurar y optimizar flujos en Genesys Architect. - Participar en el diseño de la arquitectura de integración. Skills requeridos Must...
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Barcelona, España Krell A tiempo completoArchitect | Genesys Cloud Contact Center (CCaaS)Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. Empresa: KRELL CONSULTING Ubicación: Barcelona Modalidad: Híbrido Salario: Hasta 82.000 € brutos anuales Idioma requerido: Inglés nivel B2–C1 Experiencia mínima: al menos 7...
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Senior Genesys CCaaS Architect — Global Rollouts
hace 2 semanas
barcelona, España Neotalent Conclusion A tiempo completoUna empresa de tecnología en crecimiento en Barcelona busca un Arquitecto de Soluciones Senior para definir la arquitectura objetivo para una solución de Contact Center como Servicio (CCaaS) en Genesys. Se requiere experiencia comprobada en diseño e implementación de arquitecturas Genesys Cloud a gran escala, así como un dominio del inglés a nivel C1....
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Senior Genesys CCaaS Architect — Global Rollouts
hace 1 semana
Barcelona, España Neotalent Conclusion A tiempo completoUna empresa de tecnología en crecimiento en Barcelona busca un Arquitecto de Soluciones Senior para definir la arquitectura objetivo para una solución de Contact Center como Servicio (CCaaS) en Genesys. Se requiere experiencia comprobada en diseño e implementación de arquitecturas Genesys Cloud a gran escala, así como un dominio del inglés a nivel C1....
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Senior Technology Architect
hace 2 semanas
barcelona, España Neotalent Conclusion A tiempo completoOverview Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital...
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Technology Senior Architect
hace 5 días
Barcelona, España Neotalent Conclusion A tiempo completoNeotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological capacity of our clients and the digital transformation...
