Senior Account Manager
hace 2 días
Planet Madrid, Community of Madrid, Spain Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax‑free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue, and save time. Founded over 35 years ago and with our headquarters in London, we now have more than 2,500 employees across six continents serving customers in more than 120 markets. Senior Account Manager Role Overview: We are seeking a seasoned Senior Account Manager to manage and grow relationships with our most strategic hotel customers across the French region. This role is integral to our mission of delivering long‑term value to our clients in the hospitality sector through our cutting‑edge hospitality software solutions. Who You Are Fluent in French and English Strong understanding of hotel operations and hospitality technology Customer‑first mindset focused on retention, growth, and strategic partnership What You Will Do Strategic Account Management: Own and manage relationships with a portfolio of high‑value hotel customers in the CEE region. Retention & Value Delivery: Drive customer retention through proactive value delivery, regular business reviews, and identifying new opportunities for improvement. Customer Escalations: Act as the primary escalation point for strategic customers; resolve issues swiftly in collaboration with support, product, and engineering teams. Account Planning: Develop and maintain long‑term account strategies aligned with customer goals and internal business objectives. Upsell & Cross‑Sell: Identify and execute on upsell and cross‑sell opportunities by understanding evolving customer needs and aligning them with product offerings. Renewals & Pricing: Lead renewal discussions, contract negotiations, and pricing strategy in collaboration with legal and finance teams. Product Education & Advocacy: Educate customers on new features and best practices; act as a trusted advisor on the software’s strategic value. Stakeholder Management: Build strong multi‑level relationships (operational to executive) within customer organizations. Customer Insights: Provide structured feedback to product and marketing teams based on customer insights and competitive intelligence. Why Planet Planet is an equal‑opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Work Arrangement We embrace a hybrid work model, with three days a week in the office. Accommodations Reasonable accommodations may be made in order to allow an individual to perform the essential functions of this role successfully. #J-18808-Ljbffr
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Senior Account Manager
hace 4 días
Madrid, España HH Global A tiempo completoPurpose of the job: The Senior Account Manager will work alongside with his 1-3 team members and the Account Director to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on continuous improvements while managing the tactical components...
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Madrid, España JBAndrews A tiempo completoWe are seeking a seasoned Senior Key Account Manager for a leading logistics company, well-known for its innovative solutions and global reach. This exciting role, based in the vibrant Madrid area, will manage and nurture relationships with over five key accounts, driving growth and ensuring exceptional service delivery. Strategic Management: Develop and...
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Senior Account Manager
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Madrid, Madrid, España OLIVER Agency A tiempo completoEstablished in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with...
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Senior Account Manager
hace 1 semana
Madrid, España JR Spain A tiempo completoActualmente, buscamos un Senior Account Manager con contratación directa en uno de nuestros clientes finales del sector IT ubicado en Madrid.Captación de nuevo negocio en empresas de mediano y gran tamaño.Venta de servicios de consultoría IT (IA, cloud, etc).Desarrollo y gestión de relaciones a largo plazo con C-levels y decisores...
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Senior Account Manager
hace 2 semanas
Madrid, Madrid, España adm-Indicia A tiempo completoSenior Account Manager - Remote (Europe)Department: Indicia - Client ServicesEmployment Type: Full TimeLocation: MadridReporting To: Veronica RodriguezDescription We are looking for a dynamic, organised, and detail-oriented Senior Account Manager to join our Client Services team and support the delivery of complex, multi-channel digital projects for a major...
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Senior Account Manager
hace 52 minutos
Madrid, Madrid, España Inetum Spain A tiempo completoDescripción de la empresa INETUMSomos un Consultora digital, internacional y ágil. En la era de la post-transformación digital, nos esforzamos para que cada uno de nuestros profesionales pueda renovarse continuamente.Cada uno de ellos puede diseñar su itinerario profesional de acuerdo a sus preferencias, emprender junto a sus clientes para construir en...
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Senior Account Manager
hace 1 semana
Madrid, España Livo Health A tiempo completoJoin to apply for theUsted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.Senior Account Manager at Livo Madridrole atLivo HealthAt Livo, we connect healthcare organisations with professional talent through technology that enables flexible, efficient, and inclusive workforce...
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Senior Account Manager
hace 7 días
Madrid, España JR Spain A tiempo completoActualmente, buscamos un Senior Account Manager con contratación directa en uno de nuestros clientes finales del sector IT ubicado en Madrid.Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.Captación de nuevo negocio en empresas de mediano y gran tamaño.Venta de servicios...
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Senior Account Manager
hace 2 días
Madrid, España JR Spain A tiempo completoActualmente, buscamos un Senior Account Manager con contratación directa en uno de nuestros clientes finales del sector IT ubicado en Madrid. Captación de nuevo negocio en empresas de mediano y gran tamaño. Venta de servicios de consultoría IT (IA, cloud, etc). Desarrollo y gestión de relaciones a largo plazo con C-levels y decisores tecnológicos....
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Madrid, España GE Vernova A tiempo completoSenior Account Manager Spain Are you ready to make a real impact in the energy transition? At Grid Solutions, we partner with global utilities, developers, and industries to deliver cutting‑edge electrification and decarbonization solutions. As Senior Account Manager Spain, you will play a strategic role in driving our growth in one of Europe’s most...