Technical Support Specialist
hace 7 días
Technical Support Specialist (IT) - IKEA CataluñaTienes formación/conocimientos en áreas de informática, sistemas, tecnología o redes. Has dado apoyo como soporte técnico y quieres aportar tu gran talento para asegurar que en la tienda se cumplen con todos los estándares en el área de IT asegurando que todos los sistemas informáticos están operativos, este es tu sitio.Esta posición dará soporte técnico a las tres tiendas en Cataluña (Hospitalet, Badalona y Sabadell).Requisitos:Nivel alto en el manejo de herramientas informáticas. Nivel alto en manejo de dispositivos Apple.Nivel avanzado de inglés, catalán y castellano, hablado y escrito.Grado Superior de Administración de Sistemas informáticos y Redes.Comprensión de las necesidades de los usuarios finales. Actitud de servicio y buena comunicación.Conocimiento general de los estándares tecnológicos, de las tendencias e innovación.Conocimiento general de la gestión de servicios de IT, procesos, herramientas, procedimientos y pautas.Amplio conocimiento de las políticas, directrices y principios de IT, así como la seguridad de la información y de cómo usarlos en las tareas diarias.Comprensión general del impacto en el negocio de las solicitudes de servicio e incidencias.Saber trabajar en equipo, tanto dentro de la función como con la tienda.Acostumbrado/a a trabajar en entornos muy dinámicos y cambiantes.Capacidad de comunicarse de manera fácil para el usuario.Capacidad para priorizar y ejecutar tareas de manera efectiva en un entorno dinámico y de ritmo rápido.Capacidad para compartir conocimientos y experiencias digitales con todos los interesados/as.Qué harás día a día:Implementación, configuración, instalación de nuevos equipos.Soporte a usuarios finales de hardware y software dentro de una región definida (trabajo por clusters).Brindar soporte remoto fuera del horario, para problemas críticos del negocio (ejemplo avería de un servidor).Toma de decisiones y acciones necesarias para resolver problemas.Priorizar los problemas de acuerdo con las necesidades del negocio y saber cuándo y cómo escalar un problema.Realizar el mantenimiento preventivo y la monitorización de los sistemas para identificar y evitar posibles interrupciones comerciales.Gestión de inventarios de equipamiento IT.Preparación de presupuestos de equipamientos IT (desde reconstrucción de una oficina a reconstrucción de un computer room).Pedidos y adquisición de software y hardware.Dar formación IT a las nuevas incorporaciones.Desde IKEA tenemos el compromiso de hacer un mejor día a día para la mayoría de las personas. Todos los colaboradores/as de IKEA disfrutan de un amplio paquete de beneficios que están a su disposición desde el primer día.Ten cuidado - No proporciones los datos de tu banco o tarjeta de crédito cuando apliques a empleos. No transfieras dinero. Si ves algo sospechoso, reporta este anuncio de trabajo.
#J-18808-Ljbffr
-
Technical Support Specialist
hace 1 semana
España Tasq Staffing Solutions A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers Triage inbound...
-
Technical Support Specialist
hace 2 semanas
España Hitachi Energy A tiempo completoHitachi Energy, High Voltage Products is the globally recognized specialist for power transmission and distribution. It is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit. As part of the Application Management Service team, you will be...
-
Technical Support Specialist
hace 3 semanas
España HITACHI ENERGY SPAIN, S.A.U. A tiempo completoDescription The Opportunity Hitachi Energy, High Voltage Products is the globally recognized specialist for power transmission and distribution. It is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit. As part of the Application Management...
-
Technical Support Specialist
hace 3 semanas
España Hitachi Vantara Corporation A tiempo completoDescription The OpportunityHitachi Energy, High Voltage Products is the globally recognized specialist for power transmission and distribution.It is implementing Digital solutions to improve efficiency and quality. These are cloud-based solutions that will be used by all manufacturing units within the business unit.As part of the Application Management...
-
Technical Support Specialist with Chinese
hace 1 mes
España Wibit Consulting & Services A tiempo completoWe are collaborating to find a Chinese-speaking Technical Support Specialist to join our dynamic team in Madrid, Spain In this role, you will provide top-tier technical assistance to clients, focusing on security systems—experience in this field is a must. You’ll communicate with clients to identify project needs, offer tailored solutions, and resolve...
-
Technical Support Specialist With Chinese
hace 2 meses
España Wibit Consulting & Services A tiempo completoWe are collaborating to find a Chinese-speaking Technical Support Specialist to join our dynamic team in Madrid, Spain In this role, you will provide top-tier technical assistance to clients, focusing on security systems—experience in this field is a must. You'll communicate with clients to identify project needs, offer tailored solutions, and resolve...
-
Field Support Specialist
hace 3 semanas
España Nova Biomedical A tiempo completoField Support Specialist Reporting Relationships Reports directly to the national Sales Manager. Strong working relationship with Nova’s European Technical Support department. Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions. Job Summary and/or Key Objectives Plans, schedules and...
-
German speaking Technical Support Specialist
hace 6 días
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
-
German speaking Technical Support Specialist
hace 2 días
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
-
Technical Support Engineer
hace 3 semanas
España Technical Concept GmbH A tiempo completoWho we areWe’re Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you’re welcome.) At Redis, you’ll work with the fastest, simplest technology in the business—whether you’re building it, telling its story, or selling it to our...
-
German speaking Technical Support Specialist
hace 3 semanas
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
-
Field Support Specialist
hace 3 semanas
España NOVA Biomedical GmbH A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...
-
Technical Support Specialist, Madrid
hace 2 semanas
España LeadDesk A tiempo completoDo you share our passion for exceptional customer support? Nice to meet you! I’m Laura, Recruiter at LeadDesk. Together with Juan, our Country Manager, Spain, we’re strengthening our Agile Support team. That’s where you come in—we’re excited to welcome a new bilingual Technical Support Specialist to join our team in Madrid. This is a special...
-
Field Support Specialist
hace 3 semanas
España NOVA Biomedical GmbH A tiempo completoCareer Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...
-
Technical Support Specialist
hace 3 semanas
España Innovatia Inc. A tiempo completoInnovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...
-
Technical Support Specialist
hace 3 semanas
España Vastbouw A tiempo completoCambia de trabajo, cambia de lugar de trabajo, cambia tu futuro...Construimos el futuro con la esencia de la excelencia: Tu Talento, Nuestra Tecnología, un equipo imparable en la vanguardia digital, inspirado por la armonía y la innovación de la cultura japonesa. Nuestro lema es #Imagine.Change.Imagina un lugar donde tus ideas no solo son bienvenidas,...
-
Technical Support Detection
hace 3 semanas
España Viking EMEA A tiempo completoAiming to enhance our product support teams, we are looking for a technical support specialist focused on our detection product line. As a technical support of the detection product range, you will support our international sales teams and customers in the implementation of their projects using our fire protection solutions and system components.TasksYour...
-
Senior Technical Customer Support
hace 3 semanas
España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
-
Technical Specialist
hace 3 semanas
España Tcr International A tiempo completoWe are looking for a dedicated and experienced Technical Specialist to join our Ground Support Equipment (GSE) team. The ideal candidate will be responsible for the maintenance, repair, and optimization of our GSE fleet, ensuring it operates at peak performance to support the aviation industry's needs.Key Responsibilities:GSE Maintenance: Perform routine...
-
Senior Technical Customer Support
hace 3 semanas
España RavenPack A tiempo completoAbout us Raven Pack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on Raven Pack for its speed and accuracy in analyzing large amounts of unstructured content. Raven Pack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of...