Field Service Engineer H/F

Hace 8 horas

Barcelona, Cataluña, España F. Hoffmann-La Roche AG Jornada completa

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Field Service Engineer
- Next Generation SequencingCandidatar-selocations: Nossa cultura incentiva a expressão pessoal, o diálogo aberto e as conexões genuínas, onde você é valorizado e respeitado por quem você é, e permitindo que você prospere tanto pessoal como profissionalmente. As a Field Service Engineerfocusing on our revolutionary SBX sequencing technology, you will be the guarantor of maximum system uptime in our customers' laboratories. With your technical expertise and solution-oriented mindset, you will ensure the seamless deployment of our pioneering Next Generation Sequencing (NGS) platform with precision and efficiency.
You will become part of a highly qualified service team. We are a community of technical experts who maintain a direct line to our sales department and molecular laboratory specialists. Together, we manage the rollout and support of our new AXELIOS platform, supporting each other through peer-to-peer knowledge sharing. Troubleshooting: You will independently perform complex error analysis and repairs on our systems, with a particular focus on AXELIOS and its digital interfaces ;
* Installation:You will manage the installation and commissioning of our new sequencing platforms
- from checking the customer's technical infrastructure to the final handover ;
* Maintenance:The planning and execution of preventive maintenance intervals will be in your hands, ensuring the maximum performance of the systems at all times ;
* Advisory:As a technical expert and competent point of contact, you will provide sound advice to our customers regarding system adjustments and the appropriate service portfolio.###

Education:
You hold a degree in Engineering (University/Applied Sciences), are a state-certified technician, or possess a comparable qualification in Electrical Engineering, Mechatronics, or Medical Technology ;
*

Experience:
Ideally you have between 3 and 5 years of professional experience in technical service and you have already had exposure to Next Generation Sequencing (NGS) or similar molecular techniques ;
* IT Expertise: You are proficient in the configuration and diagnostics of IT interfaces as well as in handling Linux and modern network infrastructures ;
* Communication:You communicate fluently in Spanish and have very good English skills for working within an interdisciplinary, international team of experts ;
* Mobility:**Due to regional deployment planning and travel times, you should ideally live in close proximity to an international airport (Madrid or Barcelona). Furthermore, you hold a valid driver's license and have a high willingness to travel to support our customers within the EMEA-LATAM region.
We kindly ask you for an up-to-date CV in English. ### Nós nos capacitamos para explorar novas possibilidades, promover a criatividade e manter as nossas ambições altas, para fornecer soluções de saúde que mudem a vida e causem um impacto global.

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