Service Manager SAP Basis Ingles

hace 7 días


España KRELL CONSULTING A tiempo completo

Tareas

SERVICE MANAGER SAP BASIS INGLES BARCELONA

Description

Precisan de un perfil Service Manager, con conocimiento profundo de SAP Basis e Ingles conversacional, no perfil técnico.

Delivery Manager con experiência en SAP Basis.

Responsable de servicio de infraestructura con experiência en gestión de clientes con sistemas SAP como herramienta "core" de compañía

**Requisitos Estudios mínimos**: Estudio de grado superior (ámbito tecnológico)

**Experiência mínima**: Al menos 5 años gestionando servicios de infraestructura y proyectos, con importante base de conocimiento de SAP Basis

**Requisitos mínimos**: Experiência gestionando servicios con cliente final (gestión de objetivos, planificación, gestión de riesgos, etc.)

Conocimiento amplio y experiência de SAP Basis (productos, implantaciones, servicios,...) Experiência gestionando cuentas de clientes.

Elaboración y presentación de informes mensuales (indicadores, SLAs, KPIs,...)

Gestión económica interna del cliente, identificación de negocio adicional en las cuentas,... Acostumbrado a trabajar en equipo.

Persona ordenada y autónoma con los objetivos pactados

Nível de Ingles alto

Requisitos deseados

Certificación ITIL

Gestión de cliente con foco en servicios SAP y Cloud.

Seguimiento de servicio (SLAs, KPIs, calidad, informes,...)

Gestión económica del servicio (elaboración de Forecast, gestión de facturación,...)

**Requisitos**:
**UBICACION**: In Location - Barcelona. HIBRIDO- 2 PRESENCIAL, 3 REMOTO

SALARIO 60/65K



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