Customer Support Representative with Dutch
hace 3 semanas
In collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role.Location: Barcelona, SpainEmployment type: Full-timeWork model: On-siteKey Responsibilities:As a Customer Support Representative, your main goal will be to provide exceptional service to customers. Your responsibilities will include:Customer Inquiries: Efficiently handle incoming customer queries via phone, email, chat, or automated alerts, ensuring that user needs are met quickly.Call Management: Accurately record call details in the system, ensuring responses and resolutions meet the agreed Service Level Agreement (SLA).Product Knowledge: Stay updated on services and products, particularly those tailored to specific customer applications, to provide effective support.Escalation Handling: Escalate potential service issues to senior team members as needed to maintain smooth service delivery.Process Adherence: Follow all project processes, procedures, and ensure compliance with contractual SLAs.Team Collaboration: Support other team members in their absence and collaborate on projects when required.Administrative Tasks: Manage records related to holidays, sick leave, and overtime, and contribute to regular team meetings.Customer Satisfaction: Take ownership of calls, progressing them to resolution or escalating them when necessary, while maintaining high-quality service standards.Requirements:Language Skills: Native or fluent in Dutch (verbal and written) and proficient in English (minimum B2 level).Experience: At least 1 year of experience in customer service is required. Experience in the automotive industry or familiarity with electric vehicles is a plus.Technical Skills: Strong competency in IT platforms (Windows, MS Office, internet configuration) and the ability to navigate technical systems effectively.Customer Focus: Excellent communication and customer care skills, with the ability to listen, understand, and address customer needs.Ownership: A proactive attitude with the capability to take ownership of customer inquiries and resolve them efficiently.What We Offer:Competitive Salary: Excellent remuneration package based on experience, skills, and performance, with an increased salary after 7 months.Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM for a balanced work-life routine.Paid Leave: 23 working days of paid annual leave.Positive Team Environment: Be part of a dynamic, creative team with a positive and friendly atmosphere.Growth Opportunities: Access to guidance and tools to help you reach your full potential and grow within the company.If you’re ready to take the next step in your career and join a team that values creativity, collaboration, and customer satisfaction, apply now to be part of our Barcelona-based teamDepartamento: Information & Technology
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Customer Support Representative With Dutch
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office. If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match Position : Customer...
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Customer Support Representative with Dutch
hace 2 semanas
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location:...
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Customer Support Representative With Dutch
hace 4 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration with a leading Outsourcing/BPO company, we are seeking to onboard a Dutch-speaking Customer Support Representative to join their vibrant team in Barcelona . If you're passionate about helping others and thrive in a fast-paced environment, this opportunity is ideal for you to grow and succeed in a dynamic customer support role. Location:...
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España Cross Border Talents A tiempo completoDutch-speaking Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we...
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Dutch-speaking Customer Support Representative, Barcelona
hace 3 semanas
España Cross Border Talents A tiempo completoJoin Our Team as a Dutch-speaking Customer Support Representative!We are seeking a dedicated Customer Support Representative fluent in Dutch to join our team in Barcelona! If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you.Key Responsibilities:Manage incoming customer inquiries through phone, email,...
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Customer Support Representative
hace 7 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Support Representative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time. Work model: on-site. DUTIES AND RESPONSIBILITIES: Handle incoming customer...
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Customer Support Representative
hace 3 semanas
España TOPTALENT A tiempo completoPosition: Customer Support Representative (Dutch) Location: Barcelona, Spain Employment type: Full-time. Work model: on-site. DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently. Record call details in the call management system, ensuring timely responses and...
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Customer Service Representative
hace 2 semanas
España TOPTALENT A tiempo completoPosition: Customer Service Representative (Dutch) Location: Barcelona, Spain Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle customer inquiries via various channels and resolve them promptly. Maintain expertise in customer-specific applications. Escalate issues as needed. Adhere to project...
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Customer Support Representative
hace 2 semanas
España JUJUR A tiempo completoPosition: Dutch/Flemish Customer Support Representative Location: Barcelona, Spain Employment type: Full-time DUTIES AND RESPONSIBILITIES: - Handle incoming B2C user requests via telephone/email - Log call details onto case management systems and provide response and resolution within SLA to customer - Solve requests/incidents that require a higher level...
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España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Native Dutch Speaker Location: Barcelona, Spain (On-Site) Work Schedule: Monday to Friday : Rotational shifts between 8:00 AM and 6:00 PM Weekly Hours : 39 hours Main Responsibilities: Respond to customer inquiries and provide information through phone, email, and chat. Offer product and service details and...
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España Cross Border Talents A tiempo completoJob Title: Customer Service Representative – Native Dutch Speaker Location: Barcelona, Spain (On-Site) Work Schedule: Monday to Friday : Rotational shifts between 8:00 AM and 6:00 PM Weekly Hours : 39 hours Main Responsibilities: Respond to customer inquiries and provide information through phone, email, and chat. Offer product and service details and...
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Dutch customer support representative, Barcelona
hace 3 semanas
España Cross Border Talents A tiempo completoLooking for a career change or a new adventure in one of the most vibrant cities in Europe? Join us as a Customer Support Representative in Barcelona, Spain, and become part of a dynamic team that puts people first!Position: Customer Support RepresentativeLocation: Barcelona, SpainEmployment type: Full-time (on-site)What You'll Do:Handle incoming customer...
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Customer Support Representative with Czech
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Representative, you’ll be at the...
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Dutch customer support representative, Barcelona
hace 17 horas
España Cross Border Talents A tiempo completoCross Border Talents – Barcelona, BarcelonaLooking for a career change or a new adventure in one of the most vibrant cities in Europe? Join us as a Customer Support Representative in Barcelona, Spain, and become part of a dynamic team that puts people first!Position: Customer Support RepresentativeLocation: Barcelona, SpainEmployment type: Full-time...
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Customer Support Representative With Czech
hace 3 semanas
España Wibit Consulting & Services A tiempo completoIn collaboration, we are excited to partner with a leading Outsourcing/BPO consultancy to onboard a dedicated Hungarian-speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment Type: Full-time Role Overview As a Customer Support Representative, you'll be at the...
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Customer Service Representative
hace 7 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 7 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 5 días
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position :...
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Customer Support Representative
hace 3 semanas
España JUJUR A tiempo completoPosition: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time. Work model: on-site. DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Record call details in the call management system, ensuring timely responses and resolutions...
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Customer Service Representative
hace 7 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer ServiceRepresentative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
