Customer Service Representative
hace 3 días
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications Escalate any potential service issues to the senior team members, as needed. Adhere to all project processes and procedures Ensure compliance with the contractual SLA Provide coverage for other Agents in their absence, whether within the same team or across different teams Collaborate with the team on specific projects, when requested Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records Participate in regular team meetings Perform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction REQUIREMENTS: Native / fluent in Dutch, both verbal and written. Proficiency in English (minimum B2 level) A minimum of 1 year of customer service experience is required experience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferred Competency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessary Strong aptitude for working in a customer service environment Excellent customer care skills, with the ability to listen to and understand customer needs Capable of taking ownership of calls and progressing them to resolution or escalating them when needed OFFER: Excellent remuneration package based on experience, skills and performance Working schedule: Monday to Friday, 08:00 AM - 05 PM Be part of a dynamic and creative team with positive and friendly atmosphere 23 working days of paid annual leave Guidance and tools to reach your full potential.
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Customer Service Representative
hace 23 horas
España Sagan A tiempo completoApologies for missing that detail. Here's the revised job description: Job Title: Customer Service Representative Location: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...
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Customer Service Representative
hace 2 días
España Sagan A tiempo completoApologies for missing that detail. Here's the revised job description: Job Title: Customer Service Representative Location: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...
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Customer Service Representative
hace 2 días
España Nezda Global A tiempo completoJoin Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills required Job Description: Customer service representatives...
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Customer Service Representative
hace 2 días
España Carburos Metálicos A tiempo completoDescripción del puesto de trabajo y cualificación necesaria En Carburos Metálicos, grupo Air Products, nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Actualmente buscamos incorporar un/a Customer Service Representative a...
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Customer Service Representative
hace 2 semanas
España Werfenlife SA. A tiempo completoThe Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolving customer complaints, answering customers’ questions via different communication channels such as phone or e-mail, and managing order releases. This role works...
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Customer Service Representative
hace 2 semanas
España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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Customer Service Representative
hace 20 horas
España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...
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Customer Service Representative
hace 2 días
España Allen Lund Company, LLC A tiempo completoOur StoryWith $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work...
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Customer Service Representative
hace 4 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...
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Customer Service Representative
hace 2 días
España Nezda Global A tiempo completoNezda Technologies Inc. is hiring a Customer Service Representative (Telco).Salary: P 21,000 Basic Pay + P 4,000 Allowance.Location: Ortigas, PasigQualifications:Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully...
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Customer Service Representative
hace 20 horas
España David Kennedy Recruitment A tiempo completoCustomer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...
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English Customer Service Representative
hace 2 semanas
España Page Personnel España A tiempo completoGestión de pedidos - Gestionar la creación de facturas y correcciones y devolución de las actividades materiales - Recibir y tramitar las consultas de los clientes sobre precios estándar, plazos de entrega, productos, disponibilidad, a través de una comunicación eficiente, rápida y amigable con el objetivo de mantener excelentes relaciones con los...
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Customer Service Representative
hace 2 días
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading Outsourcing / BPO company that is looking to recruit a French speaking Customer Service Representative for their Barcelona office. Position : Customer...
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Customer Service Representative
hace 2 días
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position :...
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Customer Service Representative
hace 2 días
España Solenis Hispania S.A. A tiempo completoCustomer Service Representative (back office)Solenis Hispania S.A. – Viladecans, BarcelonaJob Title: Customer Service Representative (Back Office)Location: ViladecansEmployment Type: Full-timeAre you detail-oriented, organized, and ready to join a dynamic international team in a supportive back-office role? We're looking for a Customer Service...
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Customer Service Representative
hace 2 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare industry. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Assist...
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Customer Service Representative
hace 3 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare industry. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Assist...
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Customer Service Representative
hace 4 días
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a technology BPO business which is looking to recruit a Swedish-speaking Customer Service Representative to join an exciting project in a healthcare industry. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Assist...