Customer Representative
hace 3 semanas
Ofertas de empleo Customer Representative (Dutch - speaking) - On-site WA02Publicada: 17.12.2024. Actual hasta: 31.12.2024Customer Representative (Dutch - speaking) - On-site WA02, BarcelonaSalario: a convenirSummary informationPuesto: Customer Representative (Dutch - speaking) - On-site WA02Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: Concentrix SpainDescripción de la ofertaExperience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as a Customer Service Representative (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.What you will do in this roleTake incoming customer calls (via telephone, email, and chats) and solve users’ demands.Support technical inquiries and manage incidents of the client’s product, car electrical chargers.Proactively update customers with status and resolution progress.Escalate potential service issues to the appropriate level.Achieve an excellent customer satisfaction level.Your qualificationsConcentrix is a great match if you:Are proficient or bilingual in Dutch with an advanced level of English.Have customer care skills – ability to listen to and understand the customers’ needs.Can take ownership of, and progress calls to resolution or escalate calls to resolution.If you feel you don’t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it’s this or another role.What’s in it for youIn this role, we offer benefits that help you support your unique lifestyle:Full-time 39 hours/week permanent contract: rotative between Monday to Sunday, from 09.00 to 20.00.Salary 22,000 euros gross/year + up to 2,000 euros gross/year in bonus.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses.Experience the best version of you At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
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