Technical Infrastructure Program Manager, HVAC Design

At Amazon, we believe that Every Day is still Day One We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon’s Reliability, Maintenance, and Engineering organization (RME) is hiring a Technical Infrastructure Program Manager focused on Design, Operational Integrity and Reliability Maintenance of HVAC systems.

This individual will initiate and manage multiple programs and projects using effective time management skills and personal impact to drive complex activities across the organization. The Technical Infrastructure Program Manager supports all Amazon fulfillment business units and site types. This role will drive continuous improvement of HVAC systems and actively participate in the design and implementation of Improvement Strategies. The goal is to increase efficiency, uptime, and provide support to operational areas with an emphasis on short- and long-term reliability improvements.

This role requires a dynamic individual who can independently manage complex technical programs, lead cross-functional teams, and drive our commitment to sustainability and operational excellence. Teamwork is an absolute must to accomplish our goals. You must be able to work within a team while both depending on, and driving others to accomplish goals for our customers. The candidate will lead with influence and work with internal teams as well as external suppliers, vendors, and consultants including utilities, manufacturers and contractors to align priorities and ensure the delivery of key milestones.

The successful candidate will be a subject matter expert in their field, and possess a HVAC design, construction, or reliability maintenance background, coupled with an understanding of project/construction management. This individual will be relied upon to provide technical expertise to remote customers who need technical, operational, and commercial support. This position will require proficiency in the principles of airflow distribution, a deep knowledge of HVAC sequence of operations strategies and an understanding of building codes and standards across multiple geographies. This person will be able to undertake the challenges of sophisticated equipment platforms and demonstrate their ability to think broadly and strategically in aligning building equipment with the larger objectives of the business.

Key job responsibilities

1. Develop, execute, and manage programs focused on the implementation of sustainable HVAC and mechanical system solutions across different business units.
2. Work independently to successfully deliver program goals, seeking guidance as needed and making connections to the right people or technologies as required.
3. Oversee the delivery of capital projects related to the HVAC, from scoping and design to construction and commissioning.
4. Collaborate closely with internal and external stakeholders, including technology providers, internal customers, business stakeholders, and vendors, to deliver complex/cross-functional projects.
5. Identify and drive improvements in HVAC and mechanical systems to increase energy efficiency, reduce environmental impact, and enhance performance.
6. Provide technical leadership on HVAC and mechanical system design, installation, operation, and maintenance.
7. Lead cross-functional teams, manage resources, and maintain project schedules and budgets.
8. Monitor, evaluate, and report on the performance and efficiency of HVAC systems.
9. Stay up to date with the latest sustainable technologies and industry trends and ensure compliance with relevant regulations and standards.
10. Review engineering designs & drawings, inspection and maintenance documentation and perform vendor audit for reliability, safety and regulatory compliance.
11. Develop, implement, and support preventative and predictive maintenance strategies for new and existing equipment.
12. Participate in/lead Root Cause Failure Analysis (RCFA) to identify root causes of complex and/or repetitive problems and put in place executable corrective actions.
13. Provide support for hazard evaluations and risk assessments to comply with applicable OSHA, EPA, and International Building Code requirements or methodologies.
14. Develop, monitor and refine asset maintenance strategies promoting value-added preventive maintenance tasks.
15. Analyze operational data, KPIs, OEE, etc. to identify gaps and areas of potential improvement.
16. Actively participate in design and implementation of Asset Improvement Strategies for systems to improve production and uptime.
17. Lead discussions to handle concerns and Requests for Information (RFIs). This will require technical knowledge, resourcefulness to navigate through internal and external resources, and a focus on customer satisfaction.
18. Travel up to 75%

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

Minimum Qualifications

1. Experience in a HVAC design, asset management, operations, or reliability maintenance role in manufacturing, industrial warehouse, or commercial building environment.
2. Experience in managing multiple programs or projects, using effective time management skills and personal impact to drive complex activities across the organization.
3. Experience in design, operation or maintenance of mechanical HVAC systems, including Roof Top Units (RTU), CRAC systems, HVLS fans, exhaust fans, and other air quality and comfort control equipment.
4. Understanding of psychometrics, thermodynamics, heat transfer, and fluid dynamic processes and their relation to HVAC related applications.
5. Familiarity with building and or process heating/cooling load calculations to derive HVAC equipment specifications.
6. Familiarity with safety standards and regulatory requirements including international building code (IBC), National Electric Code (NEC), ASME, NFPA, and ASHRAE.
7. Experience, preferably in a supervisory, construction or project management role, in the installation of utilities and infrastructure in new construction and existing buildings.
8. Strong analytical and problem-solving skills.
9. High capability to adapt to tight deadlines, heavy workloads, frequent changes in priorities, and changes in the business environment.
10. Effective interpersonal and communication skills to successfully integrate and align a multi-discipline team in delivery of projects.
11. Able to problem solve and troubleshoot HVAC equipment as the need arises. Support can be remote, or hands-on.
12. Experience using a Computerized Maintenance Management System (CMMS) such as SAP, Maximo, Enterprise asset management (EAM) or Asset Performance Management (APM).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.