B2B Customer Care Specialist

hace 4 días

Valencia, España Blu Selection A tiempo completo

Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become one of Estonia’s leading tech innovators.

Our client is seeking a B2B Customer Care Specialist to join their dynamic Lisbon team. In this role, you’ll provide exceptional support to French-speaking clients while collaborating with various teams to ensure customer satisfaction and loyalty. If you’re passionate about problem-solving, building relationships, and being part of a global team, this role is for you.

Your Responsibilities in the Role of B2B Customer Care:

As a key member of the team, you’ll be responsible for:

  • Providing first-class assistance to clients via emails, chat and phone, resolving inquiries in a timely and professional manner.
  • Troubleshooting technical issues and delivering tailored solutions to meet customer needs.
  • Collaborating with product, engineering, and customer success teams to stay updated on the latest features and enhancements.
  • Guiding both new and existing customers to maximize their use of the company’s tools and services.

To succeed in this role, you'll need:

  • Fluency in French and English
  • At least 1 year of experience in customer-facing roles (e.g., customer support, sales, or account management).
  • Strong interpersonal and communication skills, both verbal and written.
  • The ability to multitask and manage multiple customer interactions simultaneously.
  • Confidence in using tools like CRM platforms (Salesforce, Zoho) and helpdesk software (e.g., Zendesk, Intercom, Freshdesk).

Why Join the Team?

This is more than a job—it’s an opportunity to grow and thrive in an empowering environment. Here’s what’s in store for you:

  • A people-first company culture that values diversity, collaboration, and innovation.
  • A vibrant, multicultural team representing over 50 nationalities, with offices in Lisbon, Prague, Berlin, New York, and more.
  • Hybrid work model to support a balanced personal and professional life.
  • Opportunities for career growth with access to internal and external training programs.
  • A competitive salary package with amazing perks, including an annual bonus, health insurance, meal allowance, flexible benefits (e.g., transport, technology), and more.
  • A supportive environment where your ideas are not only heard but encouraged and implemented.

Ready to Make an Impact?

If you’re excited to join a fast-growing, customer-centric company that’s shaping the future of sales and marketing tools, apply today and take the next step in your career

Our client is an equal-opportunity employer committed to building an inclusive workplace where everyone feels valued, regardless of their background.

#J-18808-Ljbffr

  • B2B Customer Care Specialist

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they've become one...

  • B2B Customer Care Specialist

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they've become one...

  • B2B Customer Care Specialist

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Our client thrives on the belief that exceptional people create outstanding products.Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows.With over 100,000 companies in 179 countries relying on their cloud-based solutions, they've become one of...

  • B2B Customer Care Specialist

    hace 5 días

    Valencia, España Blu Selection A tiempo completo

    Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they’ve become...

  • B2B Customer Care Specialist

    hace 3 días

    Valencia, España Blu Selection A tiempo completo

    Our client thrives on the belief that exceptional people create outstanding products. Since 2010, they have been equipping sales and marketing teams worldwide with powerful, user-friendly software tools designed to accelerate and simplify their workflows. With over 100,000 companies in 179 countries relying on their cloud-based solutions, they've become one...

  • German-Speaking B2B Customer Experience Specialist

    hace 2 meses

    Valencia, España German-World.Com, Inc A tiempo completo

    German-speaking B2B Customer Experience Specialist Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • German-Speaking B2B Customer Experience Specialist

    hace 2 meses

    Valencia, España German-World.Com, Inc A tiempo completo

    German-speaking B2B Customer Experience Specialist Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project.This role varies from other similar positions by enabling the Specialist to take more...

  • B2B Customer Experience Consultant

    hace 7 horas

    Valencia, Valencia, España David Kennedy Recruitment A tiempo completo

    Customer Experience Specialist Opportunity in ValenciaDavid Kennedy Recruitment is proud to partner with a leading Outsourcing/BPO company seeking a German-speaking B2B Customer Experience Specialist to join their team in Valencia, Spain. This exciting role offers the chance to work on a new fintech scale-up project and take on more responsibility for...

  • Customer Experience Specialist B2B With Dutch

    hace 2 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • Customer Experience Specialist B2B with Dutch

    hace 2 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the...

  • Customer Experience Specialist B2B With Dutch

    hace 2 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • Customer Experience Specialist B2B With Dutch

    hace 2 meses

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project.This role varies from other similar positions by enabling the Specialist to take more responsibility over the project...

  • German-Speaking B2B Customer Experience Specialist

    hace 2 meses

    Valencia, España German-World.Com, Inc A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • German-Speaking B2B Customer Experience Specialist

    hace 2 meses

    Valencia, España German-World.Com, Inc A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • German-speaking B2B Customer Experience Specialist

    hace 2 meses

    Valencia, España German-World.com, Inc A tiempo completo

    German-speaking B2B Customer Experience Specialist Workster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • German-speaking B2B Customer Experience Specialist

    hace 2 semanas

    Valencia, España Cs Trading A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • German-speaking B2B Customer Experience Specialist

    hace 2 semanas

    Valencia, España Cs Trading A tiempo completo

    German-speaking B2B Customer Experience SpecialistWorkster collaborates with a leading Outsourcing/BPO company that is looking to recruit a German-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more...

  • Customer Experience Specialist B2B with Dutch

    hace 2 semanas

    Valencia, España Workster A tiempo completo

    International Workster Job Agency collaborates with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking B2B Customer Experience Specialist to join their offices in Valencia and support a new fintech scale-up project. This role varies from other similar positions by enabling the Specialist to take more responsibility over the...

  • German B2B Customer Experience Professional

    hace 2 días

    Valencia, Valencia, España German-World, Inc A tiempo completo

    About German-World, Inc.We are a leading Outsourcing/BPO company looking to recruit a skilled German-speaking B2B Customer Experience Specialist to join our team in Valencia and support a new fintech scale-up project. This role offers an exciting opportunity to take on more responsibility over project design and make a significant impact on customer...

  • Customer Care Specialist With German

    hace 2 semanas

    Valencia, España buscojobs España A tiempo completo

    The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...