Customer Care Manager

Jobtailor is seeking a proactive Customer Care Leader to oversee the Spanish Care team and drive performance. You will coach and develop the team, conduct 1to1s and performance reviews, review tickets, and ensure high-quality responses to merchants. You will monitor KPIs such as CSAT, response times and reply rates, participate in merchant calls, handle...

Responsibilities Manage & coach the Customer Care team Lead the Spanish Care team on a daily basis to drive performance. Ensure 1to1, performance reviews and other meetings with the Spanish Care Team. Ensure tickets review with the Spanish Care team. Provide coaching and support to the team when needed. Monitor and analyze KPIs (CSAT, average...

Responsibilities Manage & coach the Customer Care team Lead the Spanish Care team on a daily basis to drive performance. Ensure 1to1, performance reviews and other meetings with the Spanish Care Team. Ensure tickets review with the Spanish Care team. Provide coaching and support to the team when needed. Monitor and analyze KPIs (CSAT, average...

As aCustomer Care Manager for the French marketat Qonto, you will help raise the quality and consistency of our frontline Customer Care operations.This is not a traditional full-time training role. You will combinehands-on Level 2 support, quality analysis, coaching and operational problem-solvingacross our Payment Services scope, including card payments,...

EinleitungDu hast ein Gespür für Menschen, denkst serviceorientiert und möchtest Kundenerlebnisse aktiv mitgestalten?Du suchst eine Rolle, in der du Beziehungen aufbaust, Mehrwert schaffst und dabei echte Wirkung erzielst?Dann bring deine Stärken bei uns ein!In dieser Position wirst du zurzentralen Schnittstelle zwischen unseren Teams und unseren...

Qonto, based in Barcelona, is hiring a Customer Care Manager to join its Barcelona office. You will resolve end-to-end tickets across payment services and account management, ensuring high-quality service and efficient handling of inquiries.You will work with a multinational team and leverage AI tools to enhance how you work, while maintaining strong...

Jobtailor is seeking a proactive Customer Care Leader to oversee the Spanish Care team and drive performance. You will coach and develop the team, conduct 1to1s and performance reviews, review tickets, and ensure high-quality responses to merchants.You will monitor KPIs such as CSAT, response times and reply rates, participate in merchant calls, handle...

MadridAsegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.- Spain # Teleoperador/a Seguros Auto## Overview## Job descriptionPrima podría ser el lugar ideal para ti.Desde 2015, hemos estado usando nuestra pasión por los datos y la tecnología para reinventar el seguro...

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki . Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customers Working Location: Athens or Thessaloniki, GreeceWork Model: On-siteLanguage: Dutch –...