Empleos de customer care manager en madrid

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe’s leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75...

Responsibilities Manage & coach the Customer Care team Lead the Spanish Care team on a daily basis to drive performance. Ensure 1to1, performance reviews and other meetings with the Spanish Care Team. Ensure tickets review with the Spanish Care team. Provide coaching and support to the team when needed. Monitor and analyze KPIs (CSAT, average reply time,...

Es más que un trabajo Como miembro del equipo de Freight Forwarding en Kuehne+Nagel, desempeñarás un papel clave en el transporte de mercancías, la optimización de procesos y el cumplimiento de las promesas hechas a nuestros clientes. Y al transportar medicamentos, juguetes y piezas esenciales de maquinaria, no solo entregas productos: haces posibles...

Qonto is seeking a Customer Care Manager for the French market, based in Barcelona, to deliver outstanding client support and resolve complex tickets. You will work under Axelle, guiding the Account Management team to provide proactive solutions and improve cross-functional processes. In this role, you will leverage AI tools to accelerate responses, maintain...

Jobtailor is seeking a proactive Customer Care Leader to oversee the Spanish Care team and drive performance. You will coach and develop the team, conduct 1to1s and performance reviews, review tickets, and ensure high-quality responses to merchants.You will monitor KPIs such as CSAT, response times and reply rates, participate in merchant calls, handle...

As aCustomer Care Manager for the French marketat Qonto, you will help raise the quality and consistency of our frontline Customer Care operations.This is not a traditional full-time training role. You will combinehands-on Level 2 support, quality analysis, coaching and operational problem-solvingacross our Payment Services scope, including card payments,...

EinleitungDu hast ein Gespür für Menschen, denkst serviceorientiert und möchtest Kundenerlebnisse aktiv mitgestalten?Du suchst eine Rolle, in der du Beziehungen aufbaust, Mehrwert schaffst und dabei echte Wirkung erzielst?Dann bring deine Stärken bei uns ein!In dieser Position wirst du zurzentralen Schnittstelle zwischen unseren Teams und unseren...

Are you fluent in Spanish & Basque and passionate about entertainment, technology, and delivering exceptional customer experiences?We’re looking for Customer Care Specialists to join our international team on the 16th of November inLisbon, supporting customers of one of the world’s leading global streaming platforms.You’ll be the first point of contact...

MadridAsegúrese de leer la descripción completa a continuación y, si confía en que cumple todos los requisitos, envíe su solicitud de inmediato.- Spain # Teleoperador/a Seguros Auto## Overview## Job descriptionPrima podría ser el lugar ideal para ti.Desde 2015, hemos estado usando nuestra pasión por los datos y la tecnología para reinventar el seguro...

¿Te gusta ayudar a las personas y resolver problemas? ¡Queremos conocerte! La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.Descripción del puestoBuscamos una persona para atención al cliente para clubes de pádel, en turnos de fines de...

Who We Are¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.BYD Group is a leading, high-tech multinational company based in Shenzhen, China. Operating in four core fields: IT, automotive, new energy, and rail transit, BYD employs over 300,000 people worldwide.At BYD Iberia, we are redefining...

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique...

Las marcas e-commerce están creciendo a un ritmo imparable, pero muchas aún se enfrentan a desafíos logísticos que frenan su expansión. En Amphora Logistics, transformamos esa realidad.Ayudamos a las marcas independientes a escalar con eficiencia, ofreciendo soluciones logísticas integrales que combinan tecnología avanzada, agilidad operativa y un...

Estamos buscando un/aAdministrativo/apara el Departamento de Customer Care,en Ciempozuelos.Estamos buscando un perfil proactivo y orientado al cliente que será la primera línea de contacto para nuestros clientes.Este rol es crucial para asegurar una experiencia excepcional desde la consulta inicial hasta la postventa y para contribuir a la mejora continua...

Título del puesto:Customer Care SpecialistUbicación:MontmelóModalidad de trabajo:HíbridoPeríodo : 1 año (aprox.)Funciones1.Coordinación de pedidos y entregasGestionar los pedidos de venta de los clientes, realizando su seguimiento (registro en el ERP, verificación de precios, términos y condiciones, disponibilidad para la confirmación de la fecha...

We’re looking for a Customer Care Specialist who is passionate about delivering exceptional customer experiences. You’ll be the face of our support team, helping users get unstuck quickly, advocating for their needs internally, and continuously improving our processes and knowledge.This is a hands‑on role focused on high‑quality troubleshooting,...

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customersWorking Location: Athens or Thessaloniki, GreeceWork Model: On-siteLanguage: Dutch –...

About you:Por favor, presente su candidatura sin demora si su perfil encaja bien con este puesto, debido al alto nivel de interés.Job description: Dar soporte en el registro, seguimiento y actualización de consultas, incidencias y reclamaciones de clientes en las herramientas corporativas. Colaborar en la revisión del estado de los casos y en la...

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique...

We are looking for Dutch-Speaking Customer Support Agents to join international teams in Athens and Thessaloniki. Depending on the project, you may provide customer service, after-sales support, technical assistance, claims support, or support for business customers Working Location: Athens or Thessaloniki, Greece Work Model: On-site Language: Dutch –...