Customer Care Advisor for Home Electronics in Barcelona

hace 4 semanas


Barcelona, España Blu Selection A tiempo completo

Your responsibilities and impact as a Customer Care Advisor will be:


Answering incoming customer queries promptly


Identifying issues and providing effective solutions to ensure customer satisfaction


Recording customer data accurately in the CRM system


Providing ad-hoc support as required


Being a team player and collaborating for the success of the team and project


What's in it for you?


Possibility to work either 39h/week or 30h/week


Salary Package of 1810€/ month gross OR 1392€/ month gross


Indefinite contract (probation period 2 months)


Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h)


Hybrid position (33% in the office)


Working in an international Team on site in Poblenou, Barcelona


Hybrid Training of 8 days (nearly fully paid)


Skills, qualifications and interests you need to succeed in this role:


A native-level proficiency in German and a C1 level of English


A valid Spanish work permit (required)


Start availability on 12/08, 26/08 or 09/09


Living in Barcelona


Excellent listening skills and proficient communication abilities


A drive for excellence and professionalism


Strong teamwork skills and dedication to collaborative success


Excitement about intercultural communication and the expatriate lifestyle


Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
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