DSO Customer Success Manager

hace 3 semanas


Oviedo, España Envista Holdings A tiempo completo

Job Description: PURPOSE The role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation, ensuring that the right teams are briefed, supported, and aligned, and managing workflow and development to achieve mutual success. ACCOUNTABILITIES Collaborate with Dental Support Organisation (DSO) stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organizations.Understand and prioritize the demands of the DSO, ensuring that resources are allocated effectively to meet their needs while maximizing efficiency and profitability.Coordinate with cross-functional teams to ensure that they are adequately briefed on DSO requirements, providing guidance and support as needed to ensure alignment and understanding.Oversee the workflow between our organization and the DSO, identifying opportunities for improvement and implementing solutions to optimize processes and enhance collaboration.Monitor the progress of initiatives and projects related to the DSO partnership, identifying potential risks and barriers and implementing strategies to overcome them.Serve as the primary point of contact for the DSO commercial team and address any issues or concerns in a timely and effective manner.Help establish metrics and KPIs to track the performance of the DSO partnership, regularly assessing progress and identifying areas for improvement. Job Requirements: KNOWLEDGE, SKILLS & EXPERIENCE Critical Knowledge and Qualifications: University Degree Critical Skills/Technical Know-How: Experience leading complex projects with commercial impact.Ability to lead projects in a highly effective and independent manner, mobilizing teams to deliver on customer priorities & commercial impact.Strong experience implementing processes.Fluent in English and Spanish. Critical Experience: 5+ years of experience in account management.3+ years of experience in customer success.Experience working in the Dental industry is a MUST. CRITICAL SUCCESS FACTORS AND KEY CHALLENGES Mature personality able to deal with different stakeholders – with varying seniority, age, and nationality.Global overview and understanding of Ormco/Envista business strategy.Strong communication skills that will help to connect and influence. Please apply using an English CV... Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships, each rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.
#J-18808-Ljbffr



  • Oviedo, España Envista Holdings A tiempo completo

    .Job Description: PURPOSE The role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...


  • Oviedo, España Envista Holdings A tiempo completo

    .Job Description:PURPOSEThe role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...


  • Oviedo, España Envista Holdings A tiempo completo

    Job Description: PURPOSE The role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...


  • Oviedo, España Envista Holdings A tiempo completo

    Job Description:PURPOSEThe role of the Customer Success Manager can be performed remotely from Spain. You will ensure seamless collaboration between our organization and the Dental Support Organisation. This role is responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation,...


  • Oviedo, Asturias, España Envista Holdings A tiempo completo

    Job Title: Customer Success DirectorJob Summary:The Customer Success Director will be responsible for overseeing the planning, coordination, and execution of initiatives to meet the demands of the Dental Support Organisation. This role requires a mature personality able to deal with different stakeholders and a global overview of the Ormco/Envista business...


  • Oviedo, Asturias, España Envista Holdings A tiempo completo

    Job Title: Dental Support Organisation Partnership ManagerJob Summary:We are seeking a highly skilled and experienced Customer Success Manager to join our team at Envista Holdings. As a key member of our commercial team, you will be responsible for developing and maintaining strong relationships with our Dental Support Organisation (DSO) partners.Key...

  • Client Success Manager

    hace 2 meses


    Oviedo, España Octopus Energy Group A tiempo completo

    Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer...


  • Oviedo, Asturias, España Sante International A tiempo completo

    Job Summary:The Customer Engagement Manager will oversee the customer service team to ensure high-quality customer interactions, satisfaction, and retention. This role involves developing strategies to enhance customer engagement, coaching team members, and driving continuous improvement in service delivery.Key Responsibilities:Team Leadership: Supervise and...

  • Credit Risk Analyst

    hace 4 semanas


    Oviedo, Asturias, España Corteva A tiempo completo

    Credit Analyst Job DescriptionThe Credit Analyst will play a crucial role in ensuring the smooth operation of our business by monitoring portfolio performance, anticipating potential issues, and implementing corrective actions to drive cash flow and DSO performance.Key Responsibilities:Monitor and analyze portfolio performance to identify areas of...

  • Credit Risk Analyst

    hace 4 semanas


    Oviedo, Asturias, España Corteva A tiempo completo

    Credit Analyst Job DescriptionThe Credit Analyst will play a crucial role in ensuring the smooth operation of our business by monitoring portfolio performance, anticipating potential issues, and implementing corrective actions to drive cash flow and DSO performance.Key Responsibilities:Monitor and analyze portfolio performance to identify areas of...

  • Credit Portfolio Manager

    hace 2 semanas


    Oviedo, Asturias, España Corteva Agriscience A tiempo completo

    Credit Portfolio ManagementTo succeed in this role, you will need to have a deep understanding of the sales to cash flow of the business and country you are in charge of. Your main task areas will include monitoring the performance of your assigned portfolio, anticipating potential issues, and keeping the marketing organization aware of potential problems...


  • Oviedo, Asturias, España Sante International A tiempo completo

    Job Summary:The Customer Engagement Supervisor will oversee the customer service team to ensure high-quality customer interactions, satisfaction, and retention. This role involves developing strategies to enhance customer engagement, coaching team members, and driving continuous improvement in service delivery.Key Responsibilities:Team Leadership: Supervise...


  • Oviedo, Asturias, España Sante International A tiempo completo

    Job Summary:The Customer Engagement Supervisor will oversee the customer service team to ensure high-quality customer interactions, satisfaction, and retention. This role involves developing strategies to enhance customer engagement, coaching team members, and driving continuous improvement in service delivery.Key Responsibilities:Team Leadership: Supervise...


  • Oviedo, Asturias, España Envista A tiempo completo

    Job Title: Territory Development ManagerJob Summary:We are seeking a highly motivated and experienced Territory Development Manager to join our team at Envista. As a key member of our sales team, you will be responsible for driving business growth and development in the assigned territory.Key Responsibilities:Develop and execute sales strategies to achieve...


  • Oviedo, Asturias, España Envista A tiempo completo

    Job Title: Territory Development ManagerJob Summary:We are seeking a highly motivated and experienced Territory Development Manager to join our team at Envista. As a key member of our sales team, you will be responsible for driving business growth and development in the assigned territory.Key Responsibilities:Develop and execute sales strategies to achieve...

  • Strategic Account Manager

    hace 3 semanas


    Oviedo, Asturias, España North Search A tiempo completo

    Key Account ManagerNorth Search is a global talent consultancy that partners with companies in transformative sectors to help them build a solid and innovative talent pool.About the RoleWe are seeking a dynamic and motivated Key Account Manager to join our client's team in the northern region of Spain. The company is renowned for its commitment to quality,...


  • Oviedo, Asturias, España New Relic A tiempo completo

    Lead a Team of Software EngineersWe are seeking an experienced Engineering Manager to lead a team of software engineers in the design, development, and maintenance of our platform.Key Responsibilities:Coach and mentor a team of engineers to develop their skills and abilitiesDrive technology decision making and process efficiencyEnsure the success of software...


  • Oviedo, Asturias, España New Relic A tiempo completo

    Lead a Team of Software EngineersWe are seeking an experienced Engineering Manager to lead a team of software engineers in the design, development, and maintenance of our platform.Key Responsibilities:Coach and mentor a team of engineers to develop their skills and abilitiesDrive technology decision making and process efficiencyEnsure the success of software...


  • Oviedo, Asturias, España Axalta Coating Systems A tiempo completo

    Job Title: German Language Customer Service RepresentativeJob Summary: We are seeking a highly skilled German Language Customer Service Representative to join our team at Axalta Coating Systems. As a German Language Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Germany and other...

  • Key Account Manager

    hace 2 semanas


    Oviedo, Asturias, España North Search A tiempo completo

    Key Account Manager OpportunityNorth Search is a global talent consultancy dedicated to partnering with companies in transformative sectors to help them build a solid and innovative talent pool. Our client, a leader in the food industry, is seeking a dynamic and motivated Key Account Manager to join their team in the northern region of Spain. The company is...