Senior Customer Experience

hace 6 días


VitoriaGasteiz, España SIA Engineering Company A tiempo completo

A global airline company is looking for a Senior Customer Relations and Quality Audit Executive based in Barcelona. The role involves managing customer feedback and regulatory claims, overseeing outsourced contact centers, and driving continuous improvements in service quality. Candidates should have a Bachelor’s degree and at least 5 years of experience in customer relations or quality assurance, with strong analytical skills and knowledge of EU261 regulations. This position offers a dynamic work environment focused on enhancing customer satisfaction.#J-18808-Ljbffr



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