Front of House and Sales Assistant
hace 3 días
Front of House and Sales Assistant – Bike Rental & Apparel Shop (Spanish & English required)Eat Sleep Cycle is seeking a friendly, enthusiastic, and knowledgeable Front of House team member to join our dynamic team. We are passionate about cycling and providing exceptional customer service, offering a wide range of rental bikes, apparel and accessories to riders of all levels. If you have a passion for cycling, a knack for sales, and a desire to create a welcoming atmosphere, we want to hear from you. The role is incredibly varied and two days can be very different in front of house or working on the shop floor.Position SummaryThe Front of House team member is the face of our shop, responsible for creating a positive and engaging customer experience. You will be the first point of contact, providing expert advice on our products, processing sales, and ensuring the shop floor is well‑maintained and inviting. The duties are very broad but with a fun vibrant hard‑working team.Key ResponsibilitiesCustomer Service & SalesGreet and welcome customers, providing a friendly and helpful atmosphere.Check in bike‑rental customers.Create new bike‑rental bookings.Assist customers in finding the right bikes, apparel and accessories to meet their needs.Provide expert advice on product features, benefits and compatibility.Process sales transactions accurately and efficiently using our point‑of‑sale system.Handle customer inquiries, complaints and returns professionally and efficiently.Build and maintain strong customer relationships.Proactively engage with customers to drive sales.Shop Floor ManagementMaintain a clean, organized and visually appealing shop floor.Ensure products are properly displayed and stocked.Control inventory management, including receiving and stocking new merchandise with support of Hub Manager.Monitor and maintain shop security.Assist with shop displays and visual merchandising.Product KnowledgeStay up‑to‑date on the latest bike and apparel trends, technologies and products.Attend product training sessions and workshops as required.Share your knowledge and passion for cycling with customers.General DutiesAnswer phone calls and respond to email inquiries.Assist with online order fulfilment.Support marketing and promotional activities.Perform other duties as assigned by the shop manager.QualificationsEssentialSpanish and English. Other languages a benefit.Excellent customer service and communication skills.A passion for cycling and general knowledge of bikes and related products.Proven sales experience.Ability to work in a fast‑paced environment.Strong organizational and time‑management skills.Proficiency with point‑of‑sale systems and basic computer skills.A positive and enthusiastic attitude.DesirablePrevious experience in a retail environment, preferably in the cycling industry.Knowledge of bike mechanics and maintenance.Experience with online sales platforms.Personal AttributesFriendly, approachable and outgoing.Reliable, punctual and responsible.Team‑oriented and collaborative.Detail‑oriented and accurate.Ability to learn quickly and adapt to change.Working ConditionsBike rental and retail shop environment.May require standing for extended periods.May involve occasional lifting of moderately heavy items.Available to work – (time details omitted)Seniority levelEntry levelEmployment typeContractJob functionSales and Business DevelopmentIndustriesTravel Arrangements#J-18808-Ljbffr
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Front of House and Sales Assistant
hace 5 días
Málaga, Málaga, España Eat Sleep Cycle A tiempo completoFront of House and Sales Assistant - Bike Rental & Apparel Shop (Spanish and English required)Eat Sleep Cycleis seeking a friendly, enthusiastic, and knowledgeable Front of House team member to join our dynamic team. We are passionate about cycling and providing exceptional customer service, offering a wide range of rental bikes, apparel, and accessories to...
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Bilingual Bike Shop Front
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Málaga, España Eat Sleep Cycle SL A tiempo completoA vibrant bike rental and apparel shop is seeking a Front of House and Sales Assistant in Málaga. You will create a welcoming atmosphere, assist customers with rentals, and drive sales by engaging with visitors. Essential qualifications include bilingual proficiency in Spanish and English, proven sales experience, and a passion for cycling. The role...
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Reception and Administration Assistant
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