Bussiness Development Manager, EKA

hace 2 semanas


Centro, España Brambles A tiempo completo

Position Purpose

  • The purpose of the European Key Accounts (EKA) Team is to enable the most iconic brands to seamlessly connect to people in the most sustainable way, providing such compelling value as for CHEP to be identified as an essential Partner of the Best Performing Supply Chains
  • This position will be the partner to the European Key Account Director, to maintain an exceptional European customer experience through the management of the account health, negotiation process, retention strategy, and growth opportunities.

Scope

Portfolio of EKA customers within EMENA: US$ > 50M revenue with business in +20 countries.

Major / Key Accountabilities

  • Interacting with all key stakeholders internally e.g. countries, other departments - as well as externally e.g. key European Customer contacts, local Customer contacts, 3rd parties to ensure clear visibility, increase potential business in line with the commercial policy, assuring acceptable BVA ratio and account profitability.
  • To develop and manage the customer JBP including a detailed action plan with tracking to show actual v target savings and be the leader of the JBP projects, leading participating in internal and external reviews.

Coordinate local JBP information

  • Identify and develop new service and product opportunities / innovations at the Customer to grow, improve and secure our business relationship
  • Preparation and coordination of customer tenders
  • Support local markets in managing their Growth opportunities and implementation of new business
  • Share best practice in Customer organization as well as EKA community
  • Coordinate NPS survey and translate NPS feedback into action plan / JBP
  • Build and maintain a European-wide network internally as well as externally with the customer
  • Be aware of, and comply with, company policy and government legislation pertaining to internal administration, safety, competition, and commercial dealing
  • Work self-directed across broad national and cultural environments
  • Be able to work under time pressure with changing priorities while keeping control
  • Keep track of the total activity within the customer to get and be in a position to provide the complete view of the JBP
  • Manage specific and standard monthly reporting
  • Coordinate EKAM activity, including the arrangement of monthly / bimonthly calls and notes of the calls
  • Support to EKAD in meeting and presentations preparations, Business Review (internal / External)
  • Support to Credit Management for cash collection activity and coordination with EKAMs
  • Ensure audit planning, coordination, and completion
  • Monitor European performance (i.e. CT, FTR, on-time payments, volume, and spend) anticipating potential issues and red flags internally and to the customer

Skills and Knowledge

  • Strong Knowledge of sales processes and methodologies teamed with creativity in lead generation helping to transform opportunities into concrete outcomes, including the efficient use of CRM tools.
  • Strong solution selling and value-based selling skills, experience in selling and consistently exceeding targets, ideally within the supply chain logistics space
  • Ability to ideate with customers and to identify and develop value propositions and positive business outcomes
  • Computer: Microsoft Office suite superior skills in Excel, Word, PowerPoint
  • CHEP e-tools: Siebel, SAP / BW

Languages

Essential: fluent English

Desirable: Fluency in an EU language

Preferred Education

Bachelors - Business Administration / Management

Preferred Level of Work Experience

Level has not been specified

Remote Type

Hybrid Remote

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