Technical Customer Support Specialist – Renewable Energy – Italian
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⚡ Passionate about renewable energy and technology? Ready to support innovative energy solutions in a fast-growing sector? Join Foundever in Barcelona and become part of a team shaping the future of sustainable energy.
You will provide technical customer support for a leading company in the renewable energy sector. Supporting Italian- and English-speaking customers, you’ll assist with photovoltaic (PV) systems, solar inverters, modules, monitoring & control systems, storage solutions, and e-mobility technologies.
Your role will be key in helping customers understand, troubleshoot, and optimize their renewable energy systems.
If you’re technically minded, solution-oriented, and excited about renewable energy, this is your opportunity to build a meaningful career in a future-focused industry.
Responsibilities- Provide technical customer support for customers in Italian and English.
- Assist with PV systems, solar inverters, modules, monitoring & control systems, storage solutions, and e-mobility technologies.
- Help customers understand, troubleshoot, and optimize their renewable energy systems.
- C2 level of Italian
- Advanced English (C1–B2)
- Residence in Barcelona or willingness to relocate
- Technical associate degree or equivalent combination of education required
- Higher Electric Technical Vocational Certificate/Diploma (or comparable experience) is a plus
- Basic understanding of mathematical concepts and graphical data representation
- Strong interest in PV/solar technology, systems, standards, and regulatory requirements
- No previous customer service experience required — technical knowledge and motivation are what matter most
- Permanent contract (39 hours/week, 2-month probation period)
- Salary up to €25,000 gross per year
- 5 weeks of fully paid training (Monday–Friday, 9 AM – 5 PM)
- Real growth and internal development opportunities
- Free Language Classes for all employees
- Employee Experience Program with weekly activities
- Special Discounts on private health insurance, technology & more
- Continuous and innovative training plan to keep you growing
- Move Well – Fitness routines & practical daily exercise tips
- Live Well
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