Malaga, Dutch Speaking Customer Lifecycle Manager
hace 4 días
Job Description: Customer Lifecycle Manager (Dutch-Speaking)Location: Málaga, Spain (On-site)Working Hours: Monday to Thursday, 9:00 AM - 5:30 PM, Friday, 9:00 AM - 4:30 PM (39 hours/week)Salary: Competitive Salary + BenefitsLanguage Requirements: Dutch (C2) + English (B2) About the Role:We are seeking a Customer Lifecycle Manager who is fluent in Dutch and has B2-level English to join our team in Málaga, Spain. As a Customer Lifecycle Manager, you will play a vital role in managing the entire customer journey, ensuring customers have a seamless and positive experience from the point of contact through to post-sale support. This is an exciting opportunity for someone who is passionate about building long-term customer relationships and ensuring customer satisfaction throughout the lifecycle. In this role, you will work closely with different internal teams such as sales, marketing, and support to provide solutions that meet customers' needs and help them achieve their goals. If you enjoy working with customers, thrive in a fast-paced environment, and want to make a difference by creating customer success stories, we want to hear from you Key Responsibilities: Manage the customer lifecycle from initial engagement to post-sale follow-up, ensuring customers receive exceptional service and support throughout. Act as the main point of contact for Dutch-speaking customers, addressing any inquiries, concerns, or issues they may have in a timely and professional manner. Build and maintain strong relationships with customers, understanding their needs and expectations while providing tailored solutions. Ensure customer satisfaction through proactive communication, regular check-ins, and addressing any potential challenges before they become issues. Work closely with internal teams, including sales, product, and support, to ensure the smooth transition and onboarding of customers. Develop and implement customer success strategies to drive retention, reduce churn, and increase upsell opportunities. Monitor customer health using customer data and analytics, identifying opportunities for improvement and providing recommendations for long-term success. Train and onboard new customers on product usage, ensuring they understand the full range of features and benefits. Collaborate with the sales team to identify new business opportunities within existing customer accounts and support renewals and expansions. Provide product and service feedback to the product development and marketing teams based on customer insights and needs. Act as a customer advocate, representing the voice of the customer internally to ensure products and services meet customer expectations. Manage customer communications, ensuring that all interactions are professional, clear, and in line with company policies. Track customer data in CRM systems to ensure accurate reporting and analysis of customer interactions and lifecycle progress. Continuously improve processes and workflows to enhance the overall customer experience and drive operational efficiency. Profile Requirements: Fluency in Dutch (C2), both written and spoken, is essential for managing relationships with Dutch-speaking customers. B2-level English proficiency is required for communication within the international team and with English-speaking clients. Proven experience in customer success,
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Malaga, Dutch Speaking Customer Lifecycle Manager
hace 2 semanas
Málaga, Málaga, España CBT A tiempo completoJob Description: Customer Lifecycle Manager (Dutch-Speaking)Location: Málaga, Spain (On-site)Working Hours: Monday to Thursday, 9:00 AM - 5:30 PM, Friday, 9:00 AM - 4:30 PM (39 hours/week)Salary: Competitive Salary + BenefitsLanguage Requirements: Dutch (C2) + English (B2)About the Role:We are seeking a Customer Lifecycle Manager who is fluent in Dutch and...
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Flemish Customer Lifecycle Lead Onsite Malaga
hace 2 días
Málaga, España Cross Border Talents A tiempo completoA leading customer service firm in Malaga is seeking a dynamic Customer Lifecycle Manager. In this pivotal role, you will oversee the customer journey for Flemish-speaking clients, focusing on satisfaction and loyalty. Responsibilities include managing onboarding processes, providing tailored support, and developing customer success strategies. Ideal...
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Flemish Customer Lifecycle Manager
hace 2 días
Málaga, España Cross Border Talents A tiempo completoLocation : Malaga SpainLanguages : Flemish (Native) English (Fluent)Work Schedule : 39 hours per week Monday to Friday 9:00 AM to 6:00 PMWork Arrangement : On‑SiteRole OverviewWe are seeking a dynamic Customer Lifecycle Manager to join our team in Malaga. As a key point of contact for our Flemish‑speaking clients you will oversee the entire customer...
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Dutch Speaking Travel Customer Service in Malaga
hace 2 semanas
Málaga, España Blu Selection A tiempo completoYou will be working as a Dutch-speaking Customer Service Representative for a major hotel chain. The main responsibility is to answer customer calls in Dutch, support clients with booking upgrades, and close reservations. A strong customer service orientation and a commercial mindset are essential. Your responsibilities and impact as a Customer Service...
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Dutch-speaking Travel Client Advisor in Malaga
hace 19 horas
Málaga, España Workster Jobs A tiempo completoAre you fluent in Dutch and passionate about travel and creating memorable experiences for customers? Join our dynamic international team in Malaga as we continue to grow and inspire travellers from all over the world. This is an outstanding opportunity for an enthusiastic individual who enjoys helping others, thrives in a multicultural environment, and is...
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Malaga
hace 16 horas
Málaga, Málaga, España CBT A tiempo completoJob Description: Customer Lifecycle Manager (Dutch-Speaking)Location: Málaga, SpainPosition: On-siteWorking Hours: Monday to Thursday, 9:00 AM - 5:30 PM, Friday, 9:00 AM - 4:30 PM (39 hours/week)Salary: Competitive Salary + Career Growth OpportunitiesLanguage Requirements: Dutch (C2) + English (B2)About the Role:We are seeking a dedicated and highly...
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Customer Lifecycle Manager
hace 6 horas
29015 Málaga, Málaga provincia, España JUJUR A tiempo completoPosition: Customer Lifecycle Manager Location: Málaga, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship - Quarterback sales from lead to purchase; be the main point of contact for our client's...
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Dutch-speaking Travel Client Advisor in Malaga
hace 2 días
Málaga, Málaga, España Workster Jobs A tiempo completoAre you fluent in Dutch and passionate about travel and creating memorable experiences for customers? Join our dynamic international team in Malaga as we continue to grow and inspire travellers from all over the world. This is an outstanding opportunity for an enthusiastic individual who enjoys helping others, thrives in a multicultural environment, and is...
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Flemish Customer Lifecycle Lead Onsite Malaga
hace 3 días
Málaga, España Cross Border Talents A tiempo completoA leading customer service firm in Malaga is seeking a dynamic Customer Lifecycle Manager.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.In this pivotal role, you will oversee the customer journey for Flemish-speaking clients, focusing on satisfaction and loyalty.Responsibilities include...
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Customer Lifecycle Manager
hace 2 días
Málaga, España JUJUR A tiempo completoPosition: Customer Lifecycle Manager Location: Málaga, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship - Quarterback sales from lead to purchase; be the main point of contact for our client's...
