Business Analyst IBS

We are looking for a Business Analyst IBS – Integrated Marketing Services to be part of our Information Technology team.

Position Snapshot

• Location: Barcelona
• Type of Contract: Permanent
• Stream: Information Technology
• Type of work: Hybrid
• Work Language: Fluent Business English

The role

Serves as a liaison between the IT MSE (Marketing, Sales & eBusiness), Group Marketing, and Integrated Marketing Services. As an extension of Product Team, brings deep understanding of the opportunities and issues facing the business function and advises on the best solutions.

Translates business strategies, opportunities, threats and needs into the proper implementation and leverage of the IT products. When the IT products do not have the required capabilities, translates requirements, and, then plays a key role within the product team to specify, test and deploy those as IT solutions.

As a Business Analyst specialized in Marketing innovation, you will be responsible for analysing, and implementing solutions related to marketing operations (CRM, Social Media, Content, Website, etc..). Also, analyse and improve our business processes and workflows, with a focus on efficiency and effectiveness. You will work closely with cross-functional teams, including Group Marketing, IT MSE, Agencies & studios to understand their needs and define the best us of Nestles IT products.

What you’ll do

• Your main customer is Integrated Marketing Services, a unit which provides technology enabled services to the different business units and Markets across the company.
• Serve as the subject matter expert on innovation for Marketing processes, providing guidance and recommendations on implementation, of IT systems and tools to optimize processes and deliver value to the business.
• Work with stakeholders to understand business requirements and identify opportunities for Marketing process improvement.
• Analyse and document processes, and new ways of working.
• Develop functional requirements and specifications for Marketing operations. Systems and tools in collaboartion with the relevant IT product group.
• Work with IT teams to implement and integrate solutions with other systems and tools.
• Collaborate with innovation teams or other operational teams related to Marketing Operations.
• Conduct gap analysis and recommend solutions for process improvement.
• Collaborate with the relevant IT product managers to ensure solutions are implemented to meet business requirements.
• Provide ongoing support and maintenance for new tools and processes.
• Collaborate with all stakeholders including external partners (solutions vendors, agencies), who will be contributing to the marketing operations requirements.

We offer you
We offer more than just a job. We put people first and inspire you to become the best version of yourself:

• Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
• Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
• Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
• Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

Minimum qualifications:

• Bachelor's or Master's degree or equivalent experience in a relevant field (e.g., Computer Science, Engineering, Business Administration) with a career focus in Analytics.
• Bachelor’s Degree in computer science, management information systems, or related field is an advantage.
• 5+ years of relevant experience of business analysis in a relevant functional area: Marketing, Brand Management, eCommerce & Digital Marketing with a focus on Marketing Process and Project management.
• Strong analytical skills and the ability to analyse complex business processes and interdependencies.
• Understanding of business processes and ability to translate it into application requirements.
• Familiarity with marketing workflows and processes, content platforms (DAM, Drupal, CRM platforms, Social Media Platforms) and new Technlogies applied to Marketing operations (AI technologies), automation (RPA).
• Experience with project management tools such as Jira, Asana, or Trello.
• Understunding of Product Development Lifecycle (PDLC) - Discovery methodologies, Design thinking and Design validation approach.
• Understanding of Business Process Management (BPM) and Workflow Management (WFM) concepts and methodologies.
• Experience with Business Process Modelling (BPMN) and Workflow Modelling (UML) tools.
• Familiarity with digital marketing tools, such as Adobe Creative Suite, Google Analytics, and social media platforms.
• Proficient in the use of the Microsoft Office Suite, including Excel, PowerPoint, Mural, Visio.
• UX/ UI Experience.
• Experience in application development that demonstrates thorough knowledge of the Product Development Life Cycle
• Experience working in an Agile/DevOps environment using design thinking methodology Experience communicating with all levels, management, engineering, and end users.
• Experience having worked in a global environment, collaboratively with cross-functional & virtual teams.

About the IT Hub
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

About Nestlé We are Nestlé, the largest food and beverage company in the world, with a presence in more than 185 countries. With net sales of CHF 94.4 billion in 2022, the company has over 291,000 employees and 418 factories in 85 countries. Our values are based on respect: respect for ourselves, respect for others, respect for diversity, and respect for our future. Nestlé is dedicated to offering high-quality food and beverage products and services that contribute to the nutrition, health, and well-being of people, pets, and the planet. Additionally, it is committed to being a leading company in sustainability and achieving net zero greenhouse gas emissions by 2050. Want to learn more? Visit us at:

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count.

Join Nestlé’s IT Hub #beaforceforgood

How we will proceed:

You send us your CV We contact relevant applicants Interviews Feedback Job Offer communication to the Finalist First working day