Business Analyst Ibs

hace 2 semanas

Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

We are looking for a **Business Analyst IBS - Integrated Marketing Services** **to be part of our** Information Technology **team**.**

**Position Snapshot**
- Location: Barcelona
- Type of Contract: Permanent
- Stream: Information Technology
- Type of work: Hybrid
- Work Language: Fluent Business English

**The role**

Serves as a liaison between the IT MSE (Marketing, Sales & eBusiness), Group Marketing, and Integrated Marketing Services. As an extension of Product Team, brings deep understanding of the opportunities and issues facing the business function and advises on the best solutions.

Translates business strategies, opportunities, threats and needs into the proper implementation and leverage of the IT products. When the IT products do not have the required capabilities, translates requirements, and, then plays a key role within the product team to specify, test and deploy those as IT solutions.

As a Business Analyst specialized in Marketing innovation, you will be responsible for analysing, and implementing solutions related to marketing operations (CRM, Social Media, Content, Website, etc..). Also, analyse and improve our business processes and workflows, with a focus on efficiency and effectiveness. You will work closely with cross-functional teams, including Group Marketing, IT MSE, Agencies & studios to understand their needs and define the best us of Nestles IT products.

**What you’ll do**
- Your main customer is Integrated Marketing Services, a unit which provides technology enabled services to the different business units and Markets across the company.
- Work with stakeholders to understand business requirements and identify opportunities for Marketing process improvement.
- Analyse and document processes, and new ways of working.
- Develop functional requirements and specifications for Marketing operations. Systems and tools in collaboartion with the relevant IT product group.
- Work with IT teams to implement and integrate solutions with other systems and tools.
- Collaborate with innovation teams or other operational teams related to Marketing Operations.
- Conduct gap analysis and recommend solutions for process improvement.
- Collaborate with the relevant IT product managers to ensure solutions are implemented to meet business requirements.
- Provide ongoing support and maintenance for new tools and processes.
- Collaborate with all stakeholders including external partners (solutions vendors, agencies), who will be contributing to the marketing operations requirements.

**We offer you**
We offer more than just a job. We put people first and inspire you to become the best version of yourself:

- Great benefits including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- Personal and professional growth through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- Hybrid working environment with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
- Recreation activities such as yoga, Zumba, etc. and a wide range of volunteering activities.

**Minimum qualifications**:

- Bachelor's or Master's degree or equivalent experience in a relevant field (e.g., Computer Science, Engineering, Business Administration) with a career focus in Analytics.
- Bachelor’s Degree in computer science, management information systems, or related field is an advantage.
- 5+ years of relevant experience of business analysis in a relevant functional area: Marketing, Brand Management, eCommerce & Digital Marketing with a focus on Marketing Process and Project management.
- Strong analytical skills and the ability to analyse complex business processes and interdependencies.
- Familiarity with marketing workflows and processes, content platforms (DAM, Drupal, CRM platforms, Social Media Platforms) and new Technlogies applied to Marketing operations (AI technologies), automation (RPA).
- Experience with project management tools such as Jira, Asana, or Trello.
- Understunding of Product Development Lifecycle (PDLC) - Discovery methodologies, Design thinking and Design validation approach.
- Understanding of Business Process Management (BPM) and Workflow Management (WFM) concepts and methodologies.
- Experience with Business Process Modelling (BPMN) and Workflow Modelling (UML) tools.
- Familiarity with digital marketing tools, such as Adobe Creative Suite, Google Analytics, and social media platforms.
- Proficient in the use of the Microsoft Office Suite, including Excel, PowerPoint, Mural, Visio.
- UX/ UI Experience.
- Experience working in an Agile/DevOps environment using design thinking methodology Experience communicating with all levels, management, engin

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