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Technical Support in Barcelona

hace 2 meses


Barcelona, España Blu Selection A tiempo completo

Technical Support in Barcelona (German Speaker)

Exciting opportunity for a Technical Support role in Barcelona You are tech-savy and enthusiastic about solar technology and systems? Do you have analytical capacity and interest in advancing your service skills? Kick-Start your career now

Your responsibilities and impact as a Technical Support Agent will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

Identifying issues and providing effective solutions to ensure customer satisfaction

Recording customer data accurately in the CRM system

Providing ad-hoc support as required

Being a team player and collaborating for the success of the team and project

What's in it for you?

Permanent contract at 39h/week (probation period 2 months)

Working in an international Team on site in Poblenou, Barcelona

Language classes

International Environment

Activities every week

Discounts on certain products (health insurance; technology etc).

Skills, qualifications and interests you need to succeed in this role:

A native-level proficiency in German and a C1 level of English

Living in Barcelona

Excellent listening skills and proficient communication abilities

A drive for excellence and professionalism

Strong teamwork skills and dedication to collaborative success

Excitement about intercultural communication and the expatriate lifestyle

A valid Spanish work permit (required).

Your Future Company:

Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

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JOB SUMMARY

Technical Support in Barcelona (German Speaker) Blu Selection German Barcelona a month ago Entry / Junior Full-time

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