Technical Support Engineer
hace 5 días
General: The support Engineer is responsible for ticket handling and helping customers resolve their issues/questions/concerns, assisting with testing the OpenLM components, creating documentation, and engaging in pre -sale activities Language: Spanish, English – (Fluent technical) Portuguese – Optional Job description in detail: Ticket handling, assigning, answering, and resolving the tickets in a timely manner according to the SLA. Provide support for our customers and prospects via tickets, live chat, and live sessions. Capturing bugs either by testing or reported by customers and acting as a liaison between customers and developers. Replicating bugs reported by customers. Creating user stories for requests/enhancements sent by customers and acting as a liaison between customers and development. Providing professional services to our customers. Internal testing of newly released OpenLM components. Helping with creating documentation on OpenLM components. Helping the sales department with technical questions from prospects. Delivering demo sessions to prospects together with a sales representative. Following up as technical contact after the demo. Deployment of OpenLM system for Trial/PoC. Engaging with non -technical departments for technical queries. Perform webinars for online audiences.
-
Technical Support Engineer
hace 2 semanas
madrid, España Thomson Reuters A tiempo completoReuters is looking for Technical Support Engineer to be based in our office in Gdansk, Poland or Madrid, Spain. In this role, you will serve as a trusted advisor to customers, guiding them through pre‑sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding,...
-
Technical Support Engineer
hace 2 semanas
madrid, España TRSS A tiempo completoReuters is looking for Technical Support Engineer to be based in our office in Gdansk, Poland or Madrid, Spain . In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding, solution...
-
Technical Support Engineer
hace 6 días
Madrid, Madrid, España OpenLM A tiempo completoGeneral:The support Engineer is responsible for ticket handling and helping customers resolve their issues/questions/concerns, assisting with testing the OpenLM components, creating documentation, and engaging in pre -sale activitiesLanguage: Spanish, English – (Fluent technical)Portuguese – OptionalJob description in detail:Ticket handling,...
-
Technical Support Engineer
hace 5 días
madrid, España Comba Telecom A tiempo completoAs a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on...
-
Technical Support Engineer
hace 1 semana
madrid, España Dataiku A tiempo completoDataiku is The Universal AI Platform giving organizations control over their AI talent processes and technologies to unleash the creation of analytics models and agents. Providing no‑low‑ and full‑code capabilities Dataiku meets teams where they are today allowing them to begin building with AI using their existing skills and knowledge. What to know...
-
Technical Support Engineer
hace 1 semana
Madrid, España Hanshow A tiempo completoTechnical Support Engineer (M/F) - Hanshow SPAINFull-time internship contract or employment contractCompany PresentationPresent in 50 countries, Hanshow offers connected commerce solutions based on its electronic shelf label technology. In the era of omnichannel and the Internet, electronic labels play a central role in linking online commerce to physical...
-
Technical Support Engineer
hace 1 semana
Madrid, España Dataiku A tiempo completoDataiku is The Universal AI Platform giving organizations control over their AI talent processes and technologies to unleash the creation of analytics models and agents. Providing no‑low‑ and full‑code capabilities Dataiku meets teams where they are today allowing them to begin building with AI using their existing skills and knowledge.What to know...
-
Technical Support Engineer
hace 4 semanas
Madrid, España Hanshow A tiempo completoTechnical Support Engineer (M/F) - Hanshow SPAIN Full-time internship contract or employment contractCompany PresentationPresent in 50 countries, Hanshow offers connected commerce solutions based on its electronic shelf label technology. In the era of omnichannel and the Internet, electronic labels play a central role in linking online commerce to physical...
-
Technical Support Engineer
hace 4 semanas
Madrid, España Hanshow A tiempo completoTechnical Support Engineer (M/F) - Hanshow SPAINFull-time internship contract or employment contractCompany PresentationPresent in 50 countries, Hanshow offers connected commerce solutions based on its electronic shelf label technology. In the era of omnichannel and the Internet, electronic labels play a central role in linking online commerce to physical...
-
Technical Support Engineer
hace 4 semanas
Madrid, España Hanshow A tiempo completoTechnical Support Engineer (M/F) - Hanshow SPAIN Full-time internship contract or employment contract Company Presentation Present in 50 countries, Hanshow offers connected commerce solutions based on its electronic shelf label technology. In the era of omnichannel and the Internet, electronic labels play a central role in linking online commerce to...
