Technical Support Engineer
hace 2 semanas
The support engineer is responsible for ticket handling and assisting customers in resolving their issues, questions, and concerns. They also help with testing OpenLM components, creating documentation, and engaging in pre-sale activities.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Language Skills:Portuguese – OptionalKey Responsibilities:Handling, assigning, answering, and resolving tickets promptly according to SLA standards.Providing support to customers and prospects via tickets, live chat, and live sessions.Capturing bugs through testing or customer reports and acting as a liaison between customers and developers.Replicating reported bugs to facilitate resolution.Creating user stories for customer requests and enhancements, serving as a bridge between customers and development teams.Offering professional services to customers.Conducting internal testing of new OpenLM components.Assisting in creating documentation for OpenLM components.Supporting the sales department with technical inquiries from prospects.Delivering demo sessions to prospects alongside sales representatives.Following up as a technical contact after demonstrations.Deploying the OpenLM system for trials or proof of concepts (PoC). xsgfvud Engaging with non-technical departments to address technical questions.#J-18808-Ljbffr
-
Technical Support Engineer
hace 7 días
madrid, España Thomson Reuters A tiempo completoReuters is looking for Technical Support Engineer to be based in our office in Gdansk, Poland or Madrid, Spain. In this role, you will serve as a trusted advisor to customers, guiding them through pre‑sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding,...
-
Technical Support Engineer
hace 7 días
madrid, España TRSS A tiempo completoReuters is looking for Technical Support Engineer to be based in our office in Gdansk, Poland or Madrid, Spain . In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding, solution...
-
Technical Support Engineer
hace 4 horas
Madrid, Madrid, España OpenLM A tiempo completoGeneral:The support Engineer is responsible for ticket handling and helping customers resolve their issues/questions/concerns, assisting with testing the OpenLM components, creating documentation, and engaging in pre -sale activitiesLanguage: Spanish, English – (Fluent technical)Portuguese – OptionalJob description in detail:Ticket handling,...
-
Technical Support Engineer
hace 2 semanas
Madrid, España Comba Telecom A tiempo completoAs a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on...
-
Cybersecurity Technical Support Engineer
hace 2 semanas
Madrid, España AT&T A tiempo completoAT&T Cybersecurity are looking for a Cyber Security Technical Support Engineer who is interested in joining our Technical Support Team in Cork, Ireland. Some people like to solve complex Azure, AWS, Google Cloud, SIEM and SentinelOne technical issues and some enjoy talking to customers. AT&T Cybersecurity is looking for someone who loves both! What will you...
-
Technical Support Engineer
hace 6 días
Madrid, España SABIA Personal A tiempo completoDescripción del trabajo Nuestro cliente : líder internacional en el diseño de sistemas de análisis de vídeo basados en tecnologías de inteligencia artificial y visión por computador. Desarrollan algoritmos patentados altamente sofisticados para proteger y garantizar la seguridad de empresas, propiedades e infraestructuras críticas. Presente en más...
-
Technical Support Engineer
hace 4 días
madrid, España SABIA Personal A tiempo completoDescripción del trabajo Nuestro cliente : líder internacional en el diseño de sistemas de análisis de vídeo basados en tecnologías de inteligencia artificial y visión por computador. Desarrollan algoritmos patentados altamente sofisticados para proteger y garantizar la seguridad de empresas, propiedades e infraestructuras críticas. Presente en más...
-
Technical Support Engineer
hace 1 semana
Madrid, España SABIA Personal A tiempo completoNuestro cliente:líder internacional en el diseño de sistemas de análisis de vídeo basados en tecnologías de inteligencia artificial y visión por computador. Desarrollan algoritmos patentados altamente sofisticados para proteger y garantizar la seguridad de empresas, propiedades e infraestructuras críticas. Presente en más de 40 países y con 40.000...
-
Technical Support Engineer
hace 5 días
Madrid, España Fortinet A tiempo completoAdvanced Services Engineer Fortinet is growing and we are expanding our EMEA technical support teams, we are looking for a passionate Advanced Services Engineer to deliver technical support excellence to high profile customers within the EMEA region. gather and analyze information and to skillfully develop alternative solutions for customers. As a member of...
-
Technical Support Engineer
hace 4 días
Madrid, España Dataiku A tiempo completoDataiku is The Universal AI Platform giving organizations control over their AI talent processes and technologies to unleash the creation of analytics models and agents. Providing no‑low‑ and full‑code capabilities Dataiku meets teams where they are today allowing them to begin building with AI using their existing skills and knowledge. What to know...
